Customer Ratings & Reviews

I bought the PlayStation 5 about a month ago, and it’s been amazing so far. The performance is super smooth, load times are extremely fast, and the graphics look incredible compared to my old console. The controller really surprised me — the haptic feedback and triggers make games feel much more real. I usually play a few hours after work, and it runs perfectly every time without noise or overheating. Only small issue is storage fills up quickly, but overall I’m very happy with it. Definitely worth it and I’d recommend it to anyone thinking of upgrading.

The PS5 is an incredible console. Setup was fast and simple, and performance is outstanding. Games load very quickly, graphics are stunning, and gameplay is extremely smooth. The DualSense controller feels great and adds a lot to the experience. It runs quietly and looks modern. Definitely a huge upgrade and worth every dollar. Highly recommended.

I am extremely impressed with the PS5 Slim Digital Edition. The setup was quick, the interface is smooth, and the console runs almost silently even during long gaming sessions. The graphics and load times are a huge upgrade from previous generations, and the ultra‑fast SSD makes everything feel instant. The controller features really stand out. The adaptive triggers and haptic feedback make gameplay feel more immersive, and the console stays cool even when running demanding titles. Storage is solid for a digital‑only system, and managing games is simple. Overall, this console delivers excellent performance, a sleek design, and a noticeably better gaming experience. I highly recommend it to anyone looking for a reliable next‑gen system.

We bought this PlayStation for our son Dylan's birthday, and it was the best gift we could have chosen! The look on his face when he opened it was absolutely priceless. The console is incredibly fast, the graphics are amazing, and everything runs smoothly. Setup was quick and easy, and he's been having an incredible time playing it ever since. The quality exceeded our expectations, and it has brought so much joy to our family. We couldn't be happier with this purchase. Highly recommend it to anyone looking for the perfect gift!

The PlayStation 5 is nothing short of a next-generation powerhouse. From the moment you turn it on, the speed and performance are immediately noticeable. Games load almost instantly thanks to the ultra-fast SSD, completely changing how immersive and seamless gameplay feels. Visually, the PS5 is stunning. Games run in breathtaking 4K with smooth frame rates, detailed environments, and lifelike lighting that truly brings worlds to life. Titles like Spider-Man 2, God of War Ragnarök, and Horizon Forbidden West showcase just how much power this console has under the hood. The DualSense controller is a game-changer. Haptic feedback and adaptive triggers add a whole new layer of realism—whether you’re feeling the tension of drawing a bow or the subtle vibrations of different terrains beneath your character’s feet. It’s not just playing a game anymore; it’s experiencing it. On top of performance, the PS5 excels in versatility. Backward compatibility lets you enjoy a massive library of PS4 games, while PlayStation Plus offers incredible value with a growing catalog of top-tier titles. Most importantly, my son absolutely loves it—it was hands down the best birthday gift I could have given him. Seeing how excited and happy he is every time he plays makes the PS5 worth every penny.

The PS5 is a massive upgrade from the PS4. It is incredibly fast, the games load instantly, and the graphics are stunning. I’m also very impressed with how quiet the console is. The DualSense controller makes gaming feel much more immersive. It’s perfect for my setup and I highly recommend it!

I am so happy that I chose this gaming console over my other choice. Incredible graphics, design and gameplay. I feel like I owe back the money I saved on the sale price. Also great design and great space saver.

I just bought the PS5 Slim, and I absolutely love it. If you are on the fence about getting one, just go for it. It plays all the newest games perfectly, loads everything incredibly fast, and the graphics look amazing on my TV. The best part is that it is noticeably smaller than the older, bulky version, so it actually fits inside my entertainment center without sticking out. It also comes with a full 1 terabyte of storage, which meant I could download all my favorite games right away without running out of space. Setting it up was super easy, and the new controller feels incredible to use. I couldn't be happier with my purchase!

This playstation 5 is amazing. It runs great, load times on games are fantastic, and i love the interface and homescreen setup. Genuinely one of the best purchases i have made! I 100% recommend it for anyone wanting to play games with stunning visuals and fast load times. I will say the storage isnt great on it, but you can always upgrade that, i mainly play around 5 games and theres plenty of storage for that. The controller is ground breaking, genuinely one of the coolest experiences i've had. The feedback and adaptive triggers that give you a sense of actually being in the game are so cool!

The PlayStation 5 Slim Digital Edition has been an amazing console. From the moment I set it up, everything felt fast and smooth. Games load incredibly quickly, the graphics look fantastic, and the performance is exactly what I was hoping for from a next-generation console. I really like the slimmer design compared to the original PS5. It takes up less space while still feeling powerful, and the console looks great sitting next to my TV. The Digital Edition is also perfect for me because I primarily purchase and download my games digitally. The controller is another huge highlight. The DualSense makes games feel much more immersive with the adaptive triggers and haptic feedback. You can actually feel different surfaces and actions while playing, which makes a noticeable difference compared with older consoles. Setup was simple, the interface is easy to navigate, and switching between games and apps is incredibly quick. Whether I’m playing competitive games, exploring a huge open-world game, or just watching something, the PS5 handles everything smoothly. Overall, I’m extremely happy with this console. It feels like a major upgrade, looks great, performs incredibly well, and gives me everything I want from a gaming system. I would absolutely recommend the PS5 Slim Digital Edition to anyone looking for a fast, powerful, and reliable gaming console.

This was a perefevt gift for my husband's birthday. He absolutely loved the digital version. It was easy to set up, and offers a great user experience as the controller os comfortable to use and the graphics is hreat. It fits perfectly in my his office and does not require a lot od storage space.

The PS5 is an amazing upgrade for gaming. Games load almost instantly and run super smoothly. The graphics are incredible and make everything look more real. The DualSense controller makes gameplay feel more immersive with its haptic feedback and adaptive triggers. The console is quiet even during long sessions and the interface is easy to use. Overall it feels truly next-gen and worth it for anyone who loves gaming.

I really love my new PS5 it is super sleek and very fast. The graphics are amazing. I have recently switched from my Xbox and I really love this machine. I’d give it a 10 out of 10. Also, I’d like to give a shout out to Best Buy. I ordered this and it was delivered for free the same day. It came within three hours to my house. Amazing service from Best Buy.

Works so quiet and fast. Easy to set up graphics are awesome

I need to move to something more powerful than my Switch. I went back and forth on PS5 or switch 2. Ultimately I decided on the PS5 because of the amount of games it’s compatible with, including some I had really wanted to play. I’m very happy with that decision. The quality is excellent and its runs smooth and well!

its a nice small ps5 that doesnt take much space, it performs well and id say its solid for what its worth, i use it more than my pc.

I got this PS5 Slim, thinking it would run a little slower or worse than the regular PS5. However, I was completely shocked when it worked super well and booted up faster than I expected. It’s so small and slim. The material feels nicer and solid. The design is also so cool. It also works out even better, because I now have the ability to easily slip this device into my backpack and take it with me. Wherever, I’m off too. It’s a great console, amazing price! I suggest buying here because it is super affordable and has many good features when checking out! Overall super pleased and I feel confident in it lasting!

The console was absolutely a phenomenal experience and opening it was too, makes you feel like when you had your absolute first console, just wish PlayStation would give you extra storage but other than that it’s a beauty of a console if your the type of hardcore gaming but wanting to play somewhere, Best Buy will never let you down, hands down best store if your wanting to get into tech Customer service 10/10 very nice people they will get you serviced up right away.

The PS5 has been immaculate so far! The customer service at the Willowbrook Best Buy was amazing and they got me out of there with what I needed!

Great purchase!!! I was looking for a hobby to keep me from indulging in unhealthy activities when off of work and this was a perfect choice. Not only does it keep me entertained but it also brings the family closer together providing something to bond over. The picture quality is amazing and somewhat futuristic if you ask me and pairs nice with the haptic feedback from the controller providing the ultimate gaming experience. I would like to thank the Best Buy staff in Pleasant Hills who assisted with the smooth transaction process!