See more imagesPursonic - Portable Electric Nail Trimmer & Filer - Pink
- Model:
- NC1PK
- SKU:
- 10121071
See more imagesRickC Posted
We ordered this electric nail trimmer and we received a hair curling iron instead. The included invoice listed the proper item but the wrong item was sent. I took the curling iron to a local Best Buy store for return or replacement with the proper item but they could/would not help me as the item was sold through Best Buy by a third party. So I packaged the hair curler up and returned it by FedEx, was hoping to arrange for an exchange for what we actually ordered but got a refund.
This review is from Pursonic - Portable Electric Nail Trimmer & Filer - Blue
Posted
We sincerely apologize for the mix-up with your order. It sounds like there was an unfortunate shipping error, and we’re very sorry for the inconvenience this caused.
We appreciate you taking the time to return the incorrect item, and while we understand you were hoping for an exchange, it appears the system processed a refund instead.
If you’d still like to receive the electric nail trimmer, you can place a new order at your convenience, and we’ll make sure it’s shipped correctly this time. Please don’t hesitate to reach out if we can assist further — we truly value your patience and understanding.