Customer Ratings & Reviews

We purchased this refrigerator because we are a family of 5 and needed more space than our counter depth ‘fridge that came with the house we purchased. The amount of space in this is incredible. We have yet to actually fill it up. Love the 2 different ways to get ice. The ability to throw pictures on the screen has been a nice surprise and I also like the ability to see the contents inside through the app. We aren’t bothered by the freezer space being a little on the small side because we kept our old unit in the garage but if it were my only one, I may find it too little for a large family. It seems you can’t have both things in 1 unit: so you need to choose between having more space for refrigeration or freezer. The layout of the fridge has my only complaint so far. The shelving isn’t adjustable without taking away a large portion of a shelf so we have our milk in the door. Not a deal breaker, but tall things are not going to stand up too well. Overall this suits our needs and we are happy with it (~1 month in.)

My wife and I purchased this refrigerator in November of last year and I have been waiting to see how the fridge would hold up over time before I wrote a review about it. It has been almost one year now and this fridge is probably the best appliance that we have in our kitchen. First off, it keeps all items at a good temperature level for both the top fridge part and the bottom freezer part. It is very roomy and spacious that we can fit much more in this fridge then our previous one. There are also little hidden shelves on both the left and right side inner door openings where we put things like garlic and sticks of butter. What I love most about this fridge is the family hub. The screen is large, vibrant, and very good screen resolution for a refrigerator. I usually wake up pretty early in the morning and I have the ability to watch television right from my fridge without turning up any volume or disturbing anyone else in my house since it has captions if you want to turn those on as well. There are so many cool functions with this fridge if you put the time into it. I used the app to add and upload pics that scroll on the fridge when it is not being used and they go off automatically after 30 seconds or so. You can listen to music from it, you can order things from Amazon from it which I have already done. When my filter was running low, I got a notification and was able to place an order for a new filter right from my fridge. I also set up a recurring order once the filter is getting low for the fridge to place a new order for another filter automatically. The app is where you set up all of your preferences for the fridge. You can set temperature controls, turn the ice maker on and off and so much more. I go away a lot for work and I am also able to leave a little love note for my wife and son as well. Overall, this fridge is amazing and exceeded my expectations for sure.

I love all of the amazing new features that come with my upgraded Samsung fridge. My only little gripe is that this one is slightly smaller than the Samsung fridge we’re upgrading from. We need to find creative ways to put things that are different than the older fridge. But overall, it’s still 5 ⭐️ from us. My 9 year old watched tv on it for two hours when he made it home from school for the fridge to greet him. We’re still learning more features everyday. Great buy!

Love the space on the inside also the trays on the inside can be push back for room for the big items like a gallon of milk also i can play my music while cooking and i can also find cooking recipes i can also view item in the refrigerator to see if i need if i am at the store love love and my best buy team was excellent they did a awesome job getting in my home great deal

We are extraordinarily happy with this purchase. This is our 3rd Samsung refrigerator. They have each lasted 10+ years. We were not sure if we would use the family hub but it is by far our favorite feature. Great sales service from Best Buy, excellent installers, quick, respectful and professional.

After the third delivery, they got it right. Everything works great so far and has a sleek design and we love the family hub feature. Fits nicely in our space.

This refrigerator has changed my life for the better. Everything fits easily in the fridge and is easy to access It huge body is ideal for the amount of groceries that is needed for my family of 5. And the freezer is so unique and holds my meat in the divided compartment organized in the bottom and my other freezer items in the top. The music hub is by far my favorite part it is nice to listen to my favorite music or whatever I like while doing stuff in the kitchen.

This fridge has exceeded my expectations. I was hesitant about getting the fridge with the hub on it, but it isn't as cheap or slow as I thought it would be. The only downside is the volume could be louder.

It is the best purchased I have made. I love how it has so much space to fit all my food !!! Also, I can see the inside thru the app while I am away, and most of all I can upload my favorite pictures.

Amazing ! A lot of space, great features, and save a lot of energy

This fridge was not part of the plan but so worth it the space is worth the money the tablet is a game changer! Connects to security camera and has a voice command called bixby. Like Alex. I’m a penny pincher but this fridge is worth it.

One of the best purchases I've ever made. The smart fridge allows me to see my recipes on youtube It's very easy now to cook while watching your favorite recipe or listening to music...If you need a refrigerator with a lot of storage, this one is perfect for you.

It's great and my kids and I love the different screen features. The price was also very reasonable for the quality.

I love this fridge , i bought it cause i love the features, my son enjoy to watch videos and enjoy music too!!! Is a way to keep the hapiness at the kitchen i recommend it ti everyone.

Very spacious, functional and the whole family enjoys! Easy storing food, built in camera is great! Shopping list and many many useful apps

I’ve had this refrigerator for over a month and so far it has served us well. It runs cold and hasn’t given us any issues. The only thing I would recommend is to be careful not to spill any liquids on the glass shelves because it is a major task to try and clean it. It does not release the shelves for easy cleaning and it took us about 2 hours to clean something that should have taken us 15 minutes.

We love it! Its smarter than my wife. It does everything you need! From music, tv, storage space. Access from your phone

Really nice fridge. So much room. I haven't used it for long so still figuring it out. Came with a lot of plastic wrap and some places were really hard to tear off and left sticky residue.

Love family hub, plays music, and has plenty of room. Also nice to see what's inside without opening door

the best of the best, spacious, I love Alexa, and my kitchen looks spectacular.