Great tv quality and sound. Best Buy team gave me great customer service too. They know what they are talking about TVs.Picture quality blows out of water compared to other TVs. Using this tv is very fast and smooth as well. The apps are fast and the remote has a built in Alexa and Amazon in the tv. Best tv I have ever gotten and you won’t be disappointed at all.

This QLED TV is an exceptionally well for gaming and has stunning picture for shows and movies, live sports etc. For the Price it does the job. 5ms response and 120hz is all you need and get with this SamsungTV. Colors are great just not 100% like an OLED but really close. Built in Speakers are like a sound bar alone, and it can get loud. Remote is slim, with solar powered internal battery or usb-C and it lasts before charging. For just under 1K it’s well rounded. 9/10

I purchased this Samsung TV as an open box, saving $250 or almost 25%. I got a great TV, but it took some effort to get it working: 1. Some light scratches on the screen. We can live with those. 2. The remote was not working. You could start the TV but it would fail during setup. After a few hours of trying and another 45 minutes on chat and phone call with Samsung support, we scheduled on site technician. I almost returned the TV. But I got a little farther after installing three Apple iPhone programs that could work as a remote. SmartThings from Samsung was the one that worked. 3. I was going to buy my own replacement remote. The Samsung one costs $125! Samsung website recommends several simpler models. I ordered one for $25 and paid $12 for faster shipping. 4. With new remote, I got through the setup. The Samsung technicians showed up the next day. They verified the original remote was not working and did checkout of TV. All clear. So, you can save, but you have to accept some minor scratches. I enjoyed the troubleshooting, but this is not for everyone. It is hard to spend $800 and then have to wait 8 days to get your “new” TV fully working. 5. Samsung is sending us a new remote. I think Best Buy should have offered a bigger discount to me on this TV. I admit I did enjoy the challenge.

[Employee of bestbuy] I recently purchased the Samsung 55-inch Q85B Neo QLED TV as an open-box item from Best Buy, and I couldn't be happier with my decision. This TV delivers an exceptional viewing experience, thanks to its Quantum Matrix technology powered by Mini LEDs. The picture quality is stunning, with vibrant colors, deep contrasts, and incredible detail that truly bring movies, shows, and games to life. The Neo Quantum Processor ensures smooth 4K upscaling, making even older content look sharp and refined. Features like Quantum HDR 24X and Dolby Atmos enhance the visual and audio experience, creating a cinematic feel right in my living room. The Object Tracking Sound technology adds depth to the audio, making it feel like the sound is moving with the action on screen. Setup was straightforward, and the Smart Tizen OS interface is user-friendly, offering easy access to apps like Netflix, Prime Video, and YouTube. The TV also supports multiple voice assistants, including Bixby, Alexa, and Google Assistant, which adds convenience to the overall experience. While the open-box purchase saved me money, the TV was in excellent condition and performed flawlessly. If you're looking for a premium 4K TV with advanced features and stunning visuals, the Samsung Q85B is a fantastic choice.

I did not at all want to spend $1,000+ for a TV -- but OMG -- I stepped up in the world! My first smart TV. My first big TV (I had 42" previously). I got rid of the cable box, the apple TV, and the Roku Stick. The picture is incredibly crisp. I've been using this just over 10 days, and so far I love it! I have to get used to it a little bit more, but it's great! Only downfall is that you can't type in channel numbers or speak to the TV to tune to a channel. Using favorites instead.