Nice phone, but still trying to figure out how it works. The wrong charger cord was sent with it so now I have to find time to go the Best Buy to get one. Big inconvenience.

Switching from an iPhone X to this phone and this phone is great very easy to use really like the lilac color! It is refurbished but looks and works like new!

Refurbished Geek Squad S9+ (unlocked) - excellent shape and functions as new. Only complaint is came with wall charger only and nothing further, however Best Buy was transparent and was not a surprise (was holding out hope). Would buy refurbished again in future as has been a positive experience thus far.

The phone would have been fabulous but the one I recieved was actually a live unit demo phone which is not to be sold cause it won't work. I was not mad at all. Was actually funny when I realized. The only frustrating thing was that I tried for 3 days to activate my phone, wondering why it wasnt working...Until I realized the problem. I went to the nearest Best Buy and they took care of me and had a phone in stock for me. So I was able to get a new phone that same day. The phone itself, even being a used, refurbished phone, deserves 5 starts. But with the experience I'm rating it a 4.

This phone was great, I used it for about a year and had the best experience, I am loyal to samsung in general but this phone was refurbished so I got it for less than the market value and still didn't disappoint me, instead it was a great phone, very resistant too lol