Customer Ratings & Reviews

Really like this chair. Packed very well and easy to assemble. Feels great when sitting and easy to move around on carpet.

I was a little hesitant to get this chair. I read a lot of reviews on chairs in this price range, and was met with mixed results. Decided to order this chair and for the price, it’s definitely a great chair. It’s comfortable enough for myself to sit in it for multiple hours at a time. The only drawback is the assembly and that it creaks really loudly when I move in it. Not sure if that’s user error but it is worth mentioning!

I've been trying to find a new office chair for years. This is the one. It's very solid and sturdy, but the back has some give when you recline. I'm 6'4" and like a larger, wider chair and the dimensions on this are perfect. Assembly was super easy. The cushioning is just right. I'd prefer cloth over the faux leather just because it's cooler, but overall this is a great chair and totally worth the price.

Started out as a great chair- however, about 8 months in the wheels started acting funny. Then some of the wheels locked up and so it moved, but you had to exert some effort to get it to move. Mental note, exerting some effort, on laminate floors, destroys your floors. Then I waited too long to report it and it is not under warranty- Wheels stopped working completely two months ago and we replaced it with one of our older chairs. I was not advised that it wasn't covered by the BestBuy warranty when I bought it- it is the only reason I paid more than necessary for it to begin with- as it was cheaper literally everywhere else. I have yet to buy a product that wasn't covered- and due to my business, I spend a lot of money at Best Buy- Just this year I have purchased multiple computers, headsets, controllers, and all the things that connect them together- so I didn't even consider that it wouldn't be covered. Lesson learned I guess. Without the Best Buy warranty thing (used to be Totaltech) it is pointless to buy anything from Best Buy because you will always, and I mean always find it cheaper somewhere else.

Usually when something is made by Serta you think of mattresses, well they make a pretty awesome office chair too!! This chair is so comfortable and it was really easy to put together and also is a really professional looking chair.

I needed two executive chairs at my new office. These seemed like they were both designed well and looked comfortable which they are. The mesh allows for breathability so your buns dont get too cooked for sitting too long and the design provides quite a bit of support. the two drawbacks I have is the set up and the arm handles. To attach the arm handle you have to allen wrench a bolt through the armrest and into the chair itself. However the annoying part is that the cushioning in the chair would block the bolt thread which took some time in repositioning the foam in order to bolt the arms in. The arms are pretty fixed so if your a big bigger in the sides they dont give you a inch of budge. Otherwise great chair for the price you pay

This chair is amazing! It is so comfortable. I used to have problems with my back from sitting in a chair for too long. This chair has been amazing it alleviating back pain. I highly recommend this product.

This chair is totally comfortable and gives great support for my back. I wish I had bought it sooner.

I purchased this chair as my daily chair for my home office that I use for at least 8 hours a day. The chair is comfortable enough with periodic time to stand and stretch. For the retail price I would have expected a little more comfort but for the on sale price it's worth it.

[Employee of bestbuy] I got this to replace an amazon basics mesh chair and this is better in literally every aspect. I use my computer more now i really enjoy the mix of firmness and softness of the foam you wont go through it quick but its still got enough give to be comfortable

The chair is quite comfortable and at a price point that made me not hate myself for buying it. This is not a high end chair, but it is more comfortable than many more expensive model that I have used in the past.

Very comfortable. Easy to assemble. I'm really enjoying it, much more comfortable than my old chair. For the price you can't do better!

Very comfortable and easy assembly. Leather is very soft and supportive.

I love this office chair it is so comfortable while still offering support, could not be more happy with my purchase

comfortable able to recline with adjustable height

Very comfortable chair, but hard to assemble for someone who has bad hands

After reading all the great reviews I decided to purchase this chair. Have to say I'm disappointed that I did not try it out first. The cair is not as big as it looks, it's arms are flimsy and overall not very comfortable. After 2 weeks I had enough and gave the chair to a friend for free.

Just recently purchased this egonomic chair for my wifes office and she loves it!!! She says it has very good back support considering shes 5 months pregnant. Definitely would purchase another for our home office as well.

A very, very comfortable chair that doesn't feel flimsy. Assembly instructions were easy to follow.

Fast and easy to assemble your self. Premium build materials. Very comfortable and relaxing to use.