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GamerDad Posted
Gorgeous TV! The size is perfection and the picture quality is top notch. Easy to setup and has a lot of great capabilities and features. Using it for an outdoor area and so far is working fantastic!
Posted
Thank you for your fantastic review, GamerDad!
We are absolutely delighted to hear that you love your K-65S20M2 television! It's rewarding to know that you find the size to be perfection and the picture quality top-notch.
We're also thrilled to hear it was easy to set up and is working fantastically in your outdoor area. That reliability and performance, even in a unique setting, is exactly what we strive for.
Thank you again for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
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ErnieP Posted
Replaced my Samsung that only lasted 2 years. I should've known better. I have a Sony in my bedroom that 7 years old and still working great.
Posted
Hi ErnieP! It brings us great satisfaction to hear that your new BRAVIA 2 II is performing well for you, and we're also really glad to know your long-standing bedroom TV is still going strong.
We designed the BRAVIA 2 II to offer a premium viewing experience with features like the 4K Processor X1 for stunning, lifelike picture quality and Google TV, which puts all your streaming services and apps in one place.
We truly appreciate you choosing Sony again!
Best regards,
Estefany
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This TV has an amazing processor, aside from having clean, crisp, deep darks, without overbleeding with lighter colors! Amazing tv for this price point.
Posted
Hi EternoVita, thank you so much for the feedback!
We are immensely pleased to hear how happy you are with the picture quality and performance of your BRAVIA 2 II TV. It's fantastic to know that you're noticing those details like the deep and clean darks.
We designed it with our powerful 4K HDR Processor X1 to deliver that lifelike color and contrast, and with Google TV built-in so all your favorite movies and shows are easy to find.
We appreciate you choosing Sony!
Best regards,
Estefany
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user346775 Posted
Beautiful tv picture is perfect sound quality perfect crystal clear theater quality
Posted
Thank you for the fantastic review, user346775!
We are absolutely delighted to hear that you love your new K-65S20M2 TV! It's incredibly rewarding to know that the picture is perfect and that you find the sound quality perfect, crystal clear, and theater quality. We design our BRAVIA TVs to bring that immersive cinema experience right into your home, and your feedback is a wonderful validation of that effort.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
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TeresaA Posted
It has very good sound and good resolution. I really like it
Posted
HI TeresaA,
That's fantastic! We're glad you really like your 65" BRAVIA 2 II TV and are enjoying the very good sound (with Dolby Atmos and DTS:X support) and good resolution (thanks to the 4K Processor X1 and 4K X-Reality™ PRO). Thanks for choosing Sony!
Best regards, Eliab
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RonF Posted
The quality of this tv is amazing!! Wow!! I love sony bought this for steaming and PS5 …best decision ever
Posted
Hi RonF,
Thank you for the incredible 5-star review! We're so excited to hear how much you love the amazing quality of your new BRAVIA 2 II.
It's fantastic that you're enjoying it for both streaming and gaming on your PS5. We designed this TV with features that deliver a truly immersive and high-performance experience, making it the perfect centerpiece for all your entertainment needs.
Thanks for choosing Sony, have an amazing day!
DiegoV
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PICASSO242 Posted
This was a great upgrade for me. Great picture quality had a great viewing experience. Set up was easy. Did it myself
Posted
Hi PICASSO242!
We are really happy to hear that your K-65S20M2 has been a great upgrade and that you found the setup process so easy to do on your own!
This TV features a 4K HDR Processor that makes every scene look lifelike with crisp detail and natural colors. It also includes Google TV to help you find all your favorite movies and shows in one easy place.
We are so happy to have you as part of the Sony family!
Best regards,
Estefany
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HakoTV Posted
It’s great! First experience with a Smart TV and I couldn’t be happier.
Posted
Hi HakoTV,
We're truly heartened to learn that your first experience with a Smart TV has been so positive, and thank you for sharing your fantastic 5-star review! Your Sony BRAVIA TV is designed to make navigating smart features truly effortless, opening up a world of entertainment with great convenience and vivid picture quality.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
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Mike Posted
Very happy with this smart tv. Great sound and colors and crisp enough. Very slightly grainy up close but for the price is great.
Posted
Thank you for your review, Mike!
We're so glad to hear that you are very happy with your K65S20M2 smart TV. It's great to know you're enjoying the excellent sound and vibrant colors. We designed this model to deliver a high-quality picture at a great value, and your feedback confirms we've succeeded.
We appreciate your honest comment about the picture quality up close. At a normal viewing distance, we aim for a clear and immersive experience, and we're pleased to know that you find it to be a great value for the price.
Thank you for being part of the Sony community and for choosing us!
Best regards, Gus, Sony Social Media Team
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ManuelF Posted
Good I like work Sony beautiful family good good good good
Posted
Hi ManuelF,
We are happy to hear that you and your family are enjoying your new Sony TV! Thank you for the kind words.
Thanks for choosing Sony.
Best regards,
Eliab
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ReginaldI Posted
It hasn’t been 60 days and the TV picture is quality it terrible! It shaded black across the top of the picture
Posted
Thank you for sharing your feedback, ReginaldI.
We are very sorry to hear about the dark shading on your K-65S20M2 screen. This is certainly not the premium picture quality we aim for, especially so soon after purchase. We want to help resolve this immediately—please contact our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so we can investigate your warranty options.
Thank you for considering Sony.
Best regards, Gus, Sony Social Media Team
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Wadesays Posted
I purchased this TV because my old Sony OLED finally died after many years. To save money, I decided to downgrade to a standard LED TV, and this is Sony's cheapest model. Opted for the 65" version after having a 55" model for years, so the extra 10 inches helps a lot. It is very immersive. The things I like were the price, as it was much cheaper than other Sony models. But also the TV is light and it is a very simple, using Google OS. I use Apple TV 4K with it so I never really use the internal OS. The best thing however are the colors and vividness. The biggest downside to an LED TV like this is poor contrast and viewing angles and sadly, that is what you get here. I have learned to adapt to the TV's weaknesses and just embrace it for what it is: a good TV but not a great one. But in the end I bought it because it is still a Sony and I know it will last longer than many others.
Posted
Thank you for sharing your detailed feedback, Wadesays!
We are so glad to hear that the 65" screen size and vibrant colors are providing the immersive experience you were looking for. It’s great to know that you trust the Sony brand for long-term reliability, even when moving from an OLED to a more budget-friendly LED model. We appreciate your honest perspective on the contrast and viewing angles, as this feedback is incredibly helpful for our team.
Thank you for being a loyal Sony customer and for choosing the K-65S20M2!
Best regards, Gus, Sony Social Media Team
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JosephL Posted
I try not to spend too much on TVs. I don't want to spend a lot of money on something I don't use often. That said, I helped my neighbor set up hertop-of-the-linee Bravia and was blown away by two things: - The TV picture was the best out of anything I have ever seen - As much as I love to hate the Google ecosystem, I will admit that their interface on the Bravia TVs is the best of the best--it does not make me want to claw my eyes out from the sheer frustration (I am looking at you, Samsung!) If I hadn't helped her out and gone through the setup, I would have probably bought yet another Samsung and been extremely frustrated by the setup and UI. I am so glad I bought this TV. And now, whenever we do watch TV, it is a good time.
Posted
Hi JosephL,
Thank you for sharing such a detailed and enthusiastic 5-star review of the BRAVIA 2 II!
We absolutely love hearing stories like this—especially how helping your neighbor led you to experience the quality firsthand. We're incredibly proud that the picture quality "blew you away" and that the clarity of our processing has made watching TV a truly "good time" for you and your family.
Your praise for the Google TV interface is fantastic to hear! Our goal is always to deliver an intuitive, frustrating-free experience that complements the stellar picture, so knowing we won you over on the UI front is a huge compliment.
Welcome to the Sony family! We hope you continue to enjoy your new TV for years to come.
Regards,
Dominick
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ElenaS Posted
Easy to set up. Great picture and sound. Lots of extra features. This is the second one I've purchased.
Posted
Hi ElenaS,
We are beyond pleased to hear that your second BRAVIA 2 II has been such a success, from the easy setup to the great picture and sound quality. There is no higher compliment than a returning customer, and we are so glad our features continue to stand out as you expand your home entertainment setup.
Thank you for your continued loyalty and for trusting Sony to bring your favorite content to life.
Best regards,
Dominick
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jjjhawaii Posted
Very satisfied with tv picture quality. However, wifi connection keeps dropping so watching apps like Netflix via the tv is problematic. Fortunately, we have a fire cube connected to the tv and the wifi connection is strong so we watch Netflix through the fire cube.
Posted
Hi Jjjhawaii,
We are very glad to hear that you are satisfied with the picture quality of your new BRAVIA 2 II. Regarding the Wi-Fi connectivity, we recommend keeping the TV within 25 feet of your router for optimal performance. You may also want to try power cycling both the TV and your router to refresh the connection and improve the stability for your apps.
Thank you for making Sony part of your daily viewing.
Regards,
Dominick
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RichardM Posted
Watching in a typical great room. This tv fits space perfectly and we have Sony quality. The price was fair and worth the slight upcharge over the other brands.
Posted
Hi RichardM,
Thank you for the wonderful 5-star review! It brings us great satisfaction to hear that the BRAVIA 2 II is a perfect fit for your great room. We appreciate your recognition of Sony quality and your confidence that the slight investment over other brands is well worth the price. We engineer our TVs to deliver superior performance and lasting value, and we are thrilled you feel that difference.
We really appreciate you choosing Sony!
Regards,
Dominick
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DSCS Posted
Excellent sound and picture quality, and a great size for our home.
Posted
Hi DSCS,
We are thrilled that your BRAVIA 2 II is delivering excellent sound and picture quality! It is great to hear that the 65" size is a perfect fit for your home.
Thanks for choosing Sony.
Best regards,
Eliab
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Cindiw Posted
Replaced a 12 yr old Sony which was not a smart tv. This 65 inch has a fantastic picture. It’s almost like you’re in a theatre. Very happy with it so far. It took 2 people to safely unbox the tv and safely put it on the stand. The only thing is I’m not a fan of the remote as there are no channel numbers on it. My husband is used to it but it will take me a while.
Posted
Hi Cindiw,
We are thrilled to hear that your new 65-inch BRAVIA 2 II is a fantastic upgrade over your previous model! It is wonderful that you are enjoying the theater-like picture quality, and we appreciate the helpful tip about having two people for a safe unboxing. Regarding the remote, we understand that moving away from physical channel numbers can be a transition, but we hope the simplified design and voice search features become more intuitive for you over time.
Thanks for choosing Sony.
Best regards, Eliab
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NB2112 Posted
At the price point that I paid ($699) for the TV, I get the best TV operating system (Google) and incredible Sony build and picture quality. I'm totally satisfied with this purchase and would do it again.
Posted
Hi NB2112,
We are delighted to hear how satisfied you are with the value and performance of your 65" BRAVIA 2 TV! It’s fantastic to know that you are enjoying the smooth performance of the Google TV operating system combined with the impressive picture quality and reliable Sony build. Your positive feedback on this purchase is greatly appreciated.
Thanks for choosing Sony.
Best regards,
Eliab
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BobNY Posted
Great picture quality. For about 50 years now, I have consistently bought Sony TVs. They never have disappointed me as far as picture quality, years of maintenance-free performance, etc . . . and this latest Sony purchase is the best of all.
Posted
Hi BobNY,
Hi there! We are so glad to hear that you're enjoying the picture quality of your new BRAVIA 2 II TV. Thank you for your continued loyalty and for trusting Sony for over 50 years. We are thrilled to know that this latest TV is the best one yet!
Thanks for choosing Sony.
Best regards,
Eliab
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