Customer Ratings & Reviews

Posted 9 months ago

Hi Kauaiman! We really appreciate you taking the time to share your experience with your new K-65XR8B.
We are delighted to hear you're so impressed with the picture quality. It's great to know that a few quick adjustments got the brightness and black levels exactly where you like them, and that you're enjoying catching up on old favorites just to see them in a new light.

Thanks for the feedback on the remote control as well. We're always looking for ways to improve the user experience, and notes like yours about dedicated fast-forward/rewind controls are valuable insights.

Thanks for choosing Sony!
Best regards,
Estefany

Posted 4 months ago

Hi Trent!
Thanks for the review! It brings us great satisfaction to hear how much you like the picture on your K-65XR8B.

We appreciate you mentioning the brightness; it’s great that you were able to change it through the settings to get it looking just right for your space.

The K-65XR8B features the XR Processor, which analyzes content in real time to enhance depth and realism. Since it uses an OLED panel, you get perfect blacks and incredible contrast, while XR Triluminos Pro ensures every color shade looks natural and vibrant.

We appreciate you choosing Sony!
Warm regards,
Estefany

Posted 3 months ago

Hi Danny,

We are delighted to hear that you are blown away by the stunning picture quality and the buttery smooth 120Hz performance while gaming on your PS5. It is great to know that the responsiveness of the Google TV interface and our burn-in prevention features are providing both a high-end experience and peace of mind.

Regarding your feedback on the remote, we would like to let you know that a backlit version is available for separate purchase through our authorized parts partner, Encompass, at the following link: https://sony.encompass.com/item/13369710/Sony/1-016-949-21/. We also truly appreciate your feedback concerning the HDMI 2.1 port layout; sharing your experience helps us as we look toward future designs.

Thank you for making Sony the centerpiece of your gaming and entertainment setup!

Regards,
Dominick

Posted 10 months ago

Hi BobP6825!
We are pleased to learn that you are so happy with the K65XR8B. It's fantastic that you found it to be the best value for your needs and that you're enjoying the stunning picture quality, especially for movies and sports.

Thank you for choosing Sony!
Best regards,
Estefany

Posted 8 months ago

Thank you for the truly phenomenal review, Dee14!

We are absolutely thrilled and genuinely appreciate your incredibly strong endorsement of the K-65XR8B. Coming from an experienced customer like you who owns the Bravia 8, Bravia 8 II, and the A95L, your feedback is invaluable!

It's fantastic to hear that the sharp picture quality, color, and brightness set this TV apart from even our other premium models. We specifically engineered this screen to deliver an unparalleled viewing experience, and we're delighted it exceeds your expectations for TV shows, movies, and gaming—everything you could ever want in an OLED!

We also appreciate your helpful perspective for other customers regarding streaming apps.

Thank you again for your loyalty to Sony and for sharing your expertise.

Best regards, Gus, Sony Social Media Team

Posted 8 months ago

Thank you for your excellent feedback, Steve!

We are absolutely thrilled to hear that the picture quality on your K-65XR8B is amazing! Furthermore, it’s incredibly rewarding to know that the setup process was easy, even for those who might need a little extra time. Our goal is to deliver premium performance with user-friendly accessibility.

Thank you for choosing Sony and sharing your positive experience!

Best regards, Gus, Sony Social Media Team

Posted 6 months ago

Hi Lowkey,

We are glad to hear that the 65" BRAVIA XR8B is the perfect fit for your apartment! It’s great to know you're enjoying the elite OLED picture quality and that the Google TV interface is providing the fast, responsive experience you expect. Thanks for choosing Sony.

Best regards, Eliab

Posted 8 months ago

Hi Tozzzzzy,

That's a fantastic story! We are thrilled that the breathtaking quality of the BRAVIA XR8B OLED TV convinced you in person, and we hope you are loving the major upgrade from your previous Sony TV. Thanks for choosing Sony.

Best regards, Eliab

Posted 4 months ago

Thank you for the fantastic review, KenrickW!

We are absolutely thrilled to hear that you’re enjoying your new K-65XR8B and that you got such a great deal on it. It’s wonderful to know our retail partners at Best Buy went the extra mile to find that perfect unit for you. We’re glad the picture quality and value are exceeding your expectations. Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Posted 7 months ago

Hi Doublecuff,

It is fantastic to know how pleased you are with your new Sony BRAVIA XR8B 65" OLED TV!

We are thrilled to hear that you found the setup process to be the easiest ever—we strive to make integration seamless. It's great that you are already enjoying the great picture quality that only an OLED can deliver, along with the great sound straight out of the box.

Thank you for choosing Sony!

Regards,
Dominick

Posted 7 months ago

Hi RocioR,

We are thrilled to hear that you are enjoying the excellent image quality and perfect size of your new BRAVIA XR8B. It is wonderful to know that your choice has lived up to your expectations! Thanks for choosing Sony.

Best regards, Eliab

Posted 9 months ago

Hi Reimontalvo,

Thank you for the 5-star review of the Sony - BRAVIA XR8B! We're beyond pleased to hear you recognize the exceptional value this model offers. We strive to deliver the superior contrast and stunning picture quality of our OLED technology at a compelling price point, and your feedback confirms we hit the mark!

Thanks for trusting Sony!

Best regards,
Dominick

Posted 9 months ago

Hi NickK,

That's great! We're happy you got a good deal on the 65" BRAVIA XR8B OLED! We trust its incredible picture quality and features will enhance your viewing (and gaming!) experience. Thanks for choosing Sony. Best regards, Eliab

Posted 8 months ago

Hello LyndaG,
Thank you for your kind words! We are thrilled to hear your positive thoughts about the K-65XR8B.

We appreciate you choosing Sony!
Best regards,
Estefany

Posted 8 months ago

Hi SusanP,

We are pleased to learn that you are enjoying the beautiful picture and great sound of your new Sony BRAVIA XR8B! We design our TVs for an exceptional viewing experience right out of the box, and it's rewarding to hear that the integrated sound system meets your needs without requiring additional speakers. Thank you for choosing Sony and for taking the time to share your positive experience.

Regards,
Dominick

Posted 8 months ago

Hi HCARB,

We're absolutely delighted to hear you are in LOVE with your new BRAVIA XR8B OLED TV! It sounds like the 65" size was the perfect choice for your living room, and we hope it provides many years of spectacular movie nights at home.

Thanks for choosing Sony.

Best regards, Eliab

Posted 4 months ago

Hi BarbaraR,

Thank you for sharing your feedback regarding the Sony BRAVIA XR8B. We genuinely appreciate your input, as it helps us refine our products for all our users.

To provide a more modern and streamlined experience, we have moved toward a minimalist remote design. However, we understand that having quick access to your favorite channels is essential. We would like to share a few tips to help you navigate your new TV more easily:

- Numeric Keypad: While there are no physical number buttons, you can access a digital numeric keypad on your screen at any time by pressing the "Menu" button on your remote.

- Channel Navigation: The CH + (Channel Up) and CH - (Channel Down) buttons are indeed included! You can find them located in the middle section of the remote for quick flipping through your stations.

We hope this information helps you get the most out of your BRAVIA XR8B. Thank you for considering Sony!

Regards,
Dominick