Customer Ratings & Reviews

Posted 10 months ago

Hi StipicaP,

Thank you for this incredibly detailed and thoughtful review! We're so glad that your new 75" BRAVIA 5 TV has transformed your living room into a true home theater. It's wonderful to hear how much you're enjoying the stunning picture quality and seamless smart TV features. We truly appreciate you sharing your experience.

Thanks for choosing Sony.

Best regards,
Eliab

Posted 1 month ago

Hello NatnaelM,

Thank you for choosing Sony!

We're honored to hear that your K75XR50 TV has delivered such an impressive experience. It’s fantastic that the Mini LED backlighting provides deep blacks, excellent contrast, and vibrant colors without oversaturation, making movies, sports, and gaming incredibly realistic on your large 75-inch screen. We’re glad the 4K resolution and smooth motion handling are enhancing fast-moving scenes for you. It's also great to know you found the Google TV interface easy to set up and responsive, with voice control making content searching more convenient. We appreciate your positive remarks on the sound quality and understand that a soundbar could elevate your home theater experience even further. We apologize for the occasional crowded menu with recommendations and ads, and we recognize your thoughts on the premium pricing. Your detailed feedback is valuable and encourages us to keep improving while providing reliable, high-quality products.

Best regards,
-Fred

Posted 2 months ago

Hi SHIVP,

We are very glad to hear that you decided to upgrade your living room setup with the 75-inch BRAVIA 5. Making the jump to a premium display is a big decision, and it is wonderful to know that our Mini LED technology is delivering the visual leap you were looking for.

It is fantastic that you are already enjoying the stunning contrast of Dolby Vision and experiencing your favorite live Cricket matches with such incredible smoothness and sharpness. We also designed this TV with features tailored specifically for gaming, so we love knowing that it has become the perfect companion for your PS5. We truly appreciate your feedback regarding the investment in Sony technology, and we are glad that the extensive feature set and build quality have made it a worthwhile upgrade over budget alternatives.

Thank you for being a part of the Sony family and letting us power your ultimate entertainment hub.

Best regards,
Dominick

Posted 6 months ago

Hi Mrvalval,

We are honored to hear that our BRAVIA 5 has transformed your family movie nights into a true cinema-like experience! It is wonderful that the combination of stunning picture quality and your new soundbar bundle has created such an immersive atmosphere. This model specifically features our XR Processor™ with AI technology to intelligently enhance every scene in real-time, and XR Triluminos Pro™, which provides access to billions of accurate, real-world colors for incredible clarity.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Posted 10 months ago

Hello Pmcnjv46,

Thank you for choosing Sony!

We're elated to hear that you are enjoying the great picture quality of your K75XR50 TV and that it works well with the brightness in your living room. It's wonderful to know that you prefer the new Sony over other brands you have in your home. We're also glad to hear that Best Buy provided excellent service by mounting and setting up your TV while you were at work. Thank you for sharing your positive experience!

Best regards,
-Fred

Posted 1 day ago

Hello CURTISF,

Thank you for choosing Sony!

We couldn't be happier to hear that the K75XR50 TV and its remote have become your favorites. Your insight about adding light effects to the remote for easier use in low light is valuable and appreciated. We're glad the button layout works well for you and that the TV’s quality stands out. It’s great to know the installation went smoothly and that using AI chat to optimize your settings added extra value to your experience. Your thoughtful feedback helps us continue enhancing our products.

Best regards,
-Fred

Posted 6 months ago

Hello Nayy,

Thank you for choosing Sony!

We’re elated to hear that your K75XR50 TV combined with the Sony sound bar and sub-woofer has transformed your movie nights into a true theater experience. It’s rewarding to know our products bring such immersive picture and sound quality that enhances your home entertainment to this level. Your kind words inspire us to continue delivering exceptional experiences.

Best regards,
-Fred

Posted 6 months ago

Hi PeterM,

We are truly heartened to learn that your whole family is loving the new TV! It is wonderful to hear that the quality and durability stand out to you, and we appreciate your feedback regarding the factory picture settings providing the best visual experience right out of the box.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Posted 4 months ago

Thank you for the fantastic review, RouchellC!

We’re so glad to hear that the Bravia 5 is hitting the mark with excellent picture and sound. It sounds like the perfect centerpiece for a man cave or any entertainment setup!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Posted 10 months ago

Hi DenizG,

Thanks for this great feedback! We're delighted to hear you're enjoying the picture quality of your new BRAVIA 5. While higher models have their own advantages, the BRAVIA 5 is a fantastic TV that delivers an outstanding immersive experience as well,

Thanks again for sharing your thoughts and for choosing Sony!

Sincerely,
Jenn | Sony North America.

Posted 6 months ago

Hi NicholastL!
Thanks so much for the feedback and for sharing how you're using your new K-75XR50 TV.
We are really happy to hear that everything from live sports to gaming looks amazing on your screen and that the setup was nice and easy for you.

Thank you for becoming a Sony customer!
Best regards and happy 2026!
Estefany

Posted 7 months ago

Thank you for the review, Allyton!
We are so pleased to hear that you are enjoying the great visuals on your K-75XR50 television, especially when paired with your Apple TV! Delivering stunning and clear picture quality is our top priority.

We also appreciate your honest feedback regarding the built-in speakers and your recommendation for external speakers. While we aim for decent integrated audio, we agree that adding a dedicated sound solution, such as a Sony soundbar or home theater system, is the perfect way to elevate the audio experience to match the premium picture.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Posted 9 months ago

Hi RobertoH,

We are ecstatic to learn you chose the Sony BRAVIA 5 as your upgrade, and we are thrilled to hear how amazing you find it, especially the jump in picture quality! Moving up to this Mini LED model gives you a truly striking experience, leveraging the precision of XR Backlight Master Drive technology to deliver captivating contrast, brilliant brightness, and the incredibly deep blacks you're enjoying.

Thank you for choosing Sony!

Best regards,
Dominick

Posted 10 months ago

Thank you for sharing your feedback, Aubri!

We are so thrilled to hear that you love your K75XR50 television. It's incredibly rewarding to know that you can enjoy clear movies and amazing gaming without breaking the bank. We designed this TV to deliver a premium experience at a great value, and it brings us great satisfaction to know we've succeeded.

We also appreciate your honest comment about the reflection. We will be sure to share this feedback with our product development team as we are always looking for ways to improve our products.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Posted 9 months ago

Thank you for your wonderful review, CharinaB!

That's a fantastic gift! We are so pleased to hear that your son is truly appreciating and enjoying the K-75XR50 television.

It's incredibly rewarding to know that the TV is a hit and is being enjoyed so much.

Thank you again for choosing Sony for such a special gift!

Best regards,
Gus,
Sony Social Media Team

Posted 10 months ago

Thank you for your fantastic review, JulioM!

We are so pleased to hear how much you are enjoying your new K75XR50 television. It's truly rewarding to know that the picture and sound quality are exceeding your expectations. We also appreciate your comments on the ease of use—we designed the controls to be intuitive, and it's great to hear that we've succeeded.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Posted 10 months ago

Hi Ashfaw777,

Thanks for the fantastic 5-star review! We're elated to hear that the Sony - BRAVIA 5 has been a great upgrade for you. We put a lot of focus on picture quality and overall design, so it's wonderful to know you're impressed with the screen and all the features. We hope you enjoy countless hours of entertainment!

Thank you for choosing Sony!

Regards,
Dominick

Posted 7 months ago

Hi AlfredoP,

We are truly heartened to learn that you consider the BRAVIA 5 Mini LED your best purchase! It is wonderful to hear that the 4K UHD resolution is delivering such an impressive, high-quality visual experience for you. We are glad you are noticing the incredible difference in detail and clarity that our display technology provides.

Thank you for choosing Sony for your home entertainment!

Regards,
Dominick

Posted 6 months ago

Hi JoeP,

We are deeply sorry for the frustration you’ve experienced with your BRAVIA TV. While our manufacturer's warranty specifically does not cover physical damage regardless of how it occurred, we understand your disappointment given your long-standing loyalty to Sony. Your feedback regarding the documentation process and our support interaction has been noted, as we are always looking for ways to improve our service for all our customers.

Thanks for choosing Sony.

Best regards,

Eliab