TCL 50" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025) 50QM6K

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Embarrassing sales experience X2.

NEILC Posted 2 weeks ago

I made my buying decision w/o research. Was upsold to this TV for anticipated needed features. On setup, I found I need to enroll in a pymt plan charging me 26.00/mo to get those features. I feel I have been preyed on and taken advantage of. NO MORE PURCHASES from Best Buy. This was a cheap lesson to learn how this company does business. Except for the useless annual membership I was sold . HORRIBLE doing business here for an uninformed fool like me. Sucker born every minute, I guess....

No, I would not recommend this to a friend

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Brand response from TCLExpert

Posted 2 weeks ago

Hi NEILC, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. TCL TVs do not require a monthly payment plan to operate. However, some streaming services, premium content providers, rentals, or more available through the TV may require separate subscriptions or payment plans. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Alison TCL Customer Support

perfect upgrade from ole sony ,half the price.

DANAK Posted 5 days ago

great picture, perfect size and weight , i really got it for my ps5 which puts it in a whole different level with gaming settings for picture and better performance, tv is like "wow", awesome hdr, very clear ,i didn't know what i was missing, great price, hope it last over the long hall,

I would recommend this to a friend

Posted 5 days ago

Hi DANAK, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support

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