See more imagesTCL - 65" Class QM7L Series 4K UHD HDR SQD-Mini LED Smart TV with Google TV (2026)
- Model:
- 65QM7L
- SKU:
- 6673185
would recommend to a friend
BowersFamily Posted
The TV is amazing and we would have given it 5 stars except for the 8 missing screws that were supposed to be included in the parts bag per the instruction manual. Nothing like unboxing your new TV and checking the parts list, only to find you don't have all the parts. The only assembly needed was the stand. There were supposed to be four different types of screws of various sizes. Our parts package only included 2 different types and we spent 20 minutes searching the box & packing supplies in an attempt to locate them unsuccessfully. I'll skip the hair pulling & angst that followed but in the end, thankfully the parts needed to assemble the TV stand were the ones we had.
Posted
Hi BowersFamily, Thank you for taking the time to provide your feedback. This is rather unusual, as this new TV comes with two feet with screws to secure them, a power cord, a remote, and a quick start guide. You may want to check your receipt to see if the TV you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned TVs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible. Thank you, Alison TCL Customer Support
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