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CharlesE Posted
One the best car audio make overs on a budget done right. Fhe car geek squad had under control and did quality from start to finish .i recommend anyone thinking of upgrading no matter their budget
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Hello, thank you for taking the time to write to us a positive feedback. <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Alex Posted
Everything as I expected. I like the size of the camera. It’s not big as some people complained. I like how it fits and blends with my mirror. It doesn’ stick out . Everything works. The iphone app is nice. The app connects every time. It allows browsing and moving clips to my iphone photo library with one click. Love it. Had it for a few months by now. It’s summer and it’s hot. But everything works like a charm. No complains.
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Hello Alex! It's great to know that everything works well on your end. We appreciate your honest feedback and we are glad you are enjoying your Thinkware Q1000 front and rear dashcam! <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
realcityus1 Posted
The picture is ok the sense is very sensitive. Read the license plate is legible.
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Hello, thank you for taking the time to write to us a feedback. <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
PaulC Posted
No video display, its a bit larger than expected. Great quality video and appreciate the automatic shut-off so it does not drain the battery. Wish it was a bit small and came with a video display to see in real time vs. using an app on the phone.
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Hello there. We apologies for any inconvenience it cause you. Please reach out to our customer support by sending an email so we can assist you further.- [email protected] <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RobertM Posted
Love the camera, visual quality is excellent. Nice features but I wish the volume was a little louder.
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Hello there! Thanks so much for sharing your amazing experience with us! <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
TonyS Posted
When we brought this product it was not easy to install and you have to be in your Wi-Fi account when you sign up. This product do not have a camera so you can’t see anybody next to your car, you have to connect to your smart phone in order to see what’s going on your surroundings. The geek squad was the one to install our camera and he’s said that to call support group to help you out. When we call the support group team they were no help at all, they said that if you’re not happy with the dash camera you can return it to Best Buy!! Wow I couldn’t believe what he told me. Poor customer service period!!!
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We apologize for this inconvenience and the bad experience you have encountered. We want to help you with this. You may try to reach us at [email protected] or by hotline 1 (844) 865-9273 so we can assist you further. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
DavidS Posted
I need to correct an earlier review that wasn't very favorable because I wasn't using the Cam's highest resolution setting. It's able to read license plates close enough at lower speeds, same with street signs. We've had it for two years now with no issues. The user guide that has to be downloaded doesn't cover at all one of the most important configuration screens - very odd. The PC View software streams the videos smoothly IF you allow it 5 minutes or so to load GPS coordinates. All in all a good solid dashcam and value.
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Hello, thank you for taking the time to write to us a positive feedback. <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Shadow Posted
Very clear and easy to install. I do have 1 issue though, I wish the cable for the rear camera was shorter.
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We are so glad to hear that you are very happy with our product! You can hide the rear camera cable by following the steps from this article:
https://mondosystemhelp.zendesk.com/hc/en-us/articles/360046325994-How-to-Hide-the-Dash-Cam-Cables
<img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
SethM Posted
Piece of mind and hoping will never have a need. Works pretty well. My biggest complaint is female voice announcements. Even at lowest setting it’s too loud.
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Hello, thank you for taking the time to write to us a feedback. <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Intheone Posted
I saw so many wonderful reviews on youtube and got this product from Bestbuy. It doesn't feel premium but looks decent. The main problem is, however much I tried, I couldn't get to register the dashcam. The thinkware connected and thinkware dashcam link are both trash. There were at least 5 emails to the customer care to resolve the issue. The customer care is good, but they couldn't resolve my issue at all. The advised to return the cam at the bestbuy before my return window closes. The cam is almost $400 and if we couldn't get to register it, there is no point in charging that much money. I bought a viofo A139 pro which is far advanced than the q1000 in terms of image quality (from youtube videos from vortex radar channel) and for almost a $100 less than the price I paid for q1000. Unless the folks at thinkware upgrade their camera or software, there is no point in spending that much money on this dashcam
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We appreciate your honest feedback with the Thinkware Q1000 dashcam. It's great to hear that you were drawn to the product based on positive YouTube reviews and found the appearance decent. However, it looks you had trouble registering the device and found the accompanying apps unhelpful despite reaching out to customer care multiple times. Thinkware has taken note of the issue and is open to feedback and suggestions to improve the user experience. We apologize for this experience and encourage you to reach out to customer support for assistance by sending an email to - [email protected] <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RayS Posted
Installation of this Q1000 was a breeze. The heat film that it came with is great.. the app was easy to follow for set up and registration..installed it on my wife's 2024 CRV Hybrid... she is very happy with the out come so was I. I will be replacing my Blackvue dashcam on my WRX with this unit soon. Thank You Thinkware!!!!
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Hello, thank you for taking the time to write to us a feedback. <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Phone Posted
Great Product! Great quality camera! Assembly difficult.
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Hello there! Thanks so much for sharing your amazing experience with us! <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
PhillipJ Posted
Great camera. Live in Nevada ash’s this camera handles the heat with no problems.
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Hello, thank you for taking the time to write positive feedback <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
EeroPro6 Posted
Its verrrrry involved to get this operating properly!
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Hi there! Were you able to set up your Q1000? We will be more than glad to help you with this. Please reach out to us via email or phone call at [email protected] or 1 (844) 865-9273 so we can assist you further. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
KiritS Posted
The dash cam seems to meet expectations in Driving Mode but Thinkware Dash Cam Trch Team has not resolved the issue encountered during Parking Mode. If they can resolve it I am prepared to give it 4 star.
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Hello, thank you for taking the time to write to us a positive feedback. Please reach out to us via email or phone call at [email protected] or 1 (844) 865-9273 so we can assist you further. Thank you! <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RobertM Posted
Very good unit. Better than Rexing. I like having no display camera for others to view while you're driving.
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Thank you for the feedback! <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
FordFsuperduty Posted
Excellent camera. This camera is very realible. Work flawless and the recording quality it is superb. Very have with the camera quality and features.
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Hi there! We are glad to hear that your Thinkware dash cam works fine. Feel free to contact us for any dash cam related inquiries. <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
EricG Posted
I recommend this product for any vehicle on the road or parked, it captures everything with quality sound
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Hello, thank you for taking the time to write to us a feedback. <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Ross Posted
Easy setup and installation. App is a little slow/clunky. I bought this because i wanted front and rear views, max resolution, and minimalist look. Ive hid this behind ky rearview mirror and you cant even tell its there.
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Hello Ross!
We sincerely appreciate the positive review and feedback. Thank you!
<img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
VickiS Posted
Super easy to install, love feeling protected in the event of an accident. Great price, order came in before expected.
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Hello, thank you for taking the time to write positive feedback <img src="https://s3.amazonaws.com/stratos-logos/logos/Thinkware_CA.jpeg" alt="Thinkware_CA" title="Thinkware_CA" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />