I went online and brick and mortar to shop and read reviews just prior to the purchase of my new 65 inch flatscreen from Best Buy. The Samsung brand is amazing. Very simple to use yet very refined not only in looks but also function. The customer service was flawless from the million and a half questions through to the purchase and the Installation. Sales staff was very knowledgable and when given a price budget was able to provide everything I asked for and stay within my budget. The install was also done right On time and looks great. I could have not done it without the geek squad. Not my first large purchase from Best Buy and certaintly won't be my last. Samsung Geek Squad and Best Buy sales staff best ever to work with and is what keeps me coming back.

Prior to buying this TV, we had an old rear projection Mitsubishi DLP TV that by most standards gave us a great picture but it was extremely heave to move. So when we bought our new home, we knew we wanted a brand new shiny TV for our family room. I did my homework to review all the different types of 4K TVs and read all the reviews. Finally, it came down to going to a store and viewing them for myself. At first, why not just get a 1080P TV and save ourselves a ton of money?? Well, there weren't many around in the screen size I was looking for at 65" or bigger. Our last TV was 11 years old and anything new, was a major upgrade. I looked at Samsung, Vizio, Sony, and LG. I spent about 2 hours at the BestBuy store with the rep that was patient and answered all my questions and demoed all the other brands that were there Finally, it came down to picture quality and narrowed my search to this Samsung model and a newer version with a price difference of $700. This model has a motion refresh rate of 120 versus the newer model at 240. I knew that anything less than 120, picture quality would be an issue. We didn't buy that day and came in the next day for another look, but in the end, we decided on this model. The other one had a brighter picture and was thinner, but again, anything newer than what we had was going to be a huge difference. Plus, our viewing distance from our seating area is only 9 feet and a bright screen like that could be problematic in the long run. Once the Geek Squad came out to install and set it up, we definitely saw the difference in the picture quality and were very happy with the purchase. I did purchase the TV Calibration service that will be done once we achieve 100 hours of TV time and that will definitely make a difference. If I had to do all again, I would end up with the same decision. That $700 I saved, helped buy a really nice glass stand from the Magnolia Center for my stereo equipment.

I recommend this TV. it's got a great picture and it's new technology. The remote control took a little bit of you getting used to. It's lightweight and easy to install.

We use to have a 55 plasma tv, and it broke down. Wanted to replace it with a updated Tv. We love are new Samsung - 65 Class LED - 2160p - Smart - 4K Ultra HD TV, it has a great pic and nice sound quality.

I got a GREAT black Friday deal on this beautiful Samsung tv. Very nice picture quality. Very easy to program all of my home theater components. 65" is the way to go!