Admittedly, I don't usually write reviews. I read my share of them and try to do my research before buying, but I usually don't get around to writing my own reviews after my purchase. We read reviews on this refrigerator before we bought it and tried to ignore some of the negative ones (we were warned about the noise it makes) because we loved the look of the finish so much.
I'm taking the time to write this because I feel compelled to reach out to my fellow human beings and warn them about this appliance. My husband and I just finished a $55,000 remodel of our kitchen and main floor gathering space. We put in three GE slate appliances (so glad we kept our KitchenAid dishwasher as it turns out to be the only well-made appliance in the lot.) This refrigerator runs like a lumber wagon. Sure it looks good on the outside but everything else about it screams cheap. The freezer is clunky and the doors and inserts are flimsy. The ice/water dispenser is extremely poorly designed. Beginning with the crazy noises the thing makes while it's creating ice, to the poorly-placed water dispenser spout (always get water on the floor, no matter what size glass one uses) to the ice that shoots out like a meteor shower and either splashes everything out of your chosen vessel or bounces out of an empty glass and is discovered in melted puddles hours later (think: Frosty the Snowman in the greenhouse.)
The other day I woke up to discover the contents of the refrigerator had frozen overnight (yay, I just bought tons of produce the day before) due to something up against the back wall. We've had this refrigerator since August and I hate it more everyday. I'm thinking the other, better reviews were posted by people that have only had this appliance for a short time. My mother bought a Samsung last year and you wouldn't believe the difference in quality and sturdiness. It's like comparing an iPhone to two cups and a string.