HI everyone, I bought this GE wall oven due to our 1996 Jenn Air - failing and being un-repairable. I figured 21 years was a good run on the old unit. Anyway, the GE was on sale and had the convection capability, so I went ahead and purchased plus install plus 3 year Geek Squad protection. Have had in operation for two months at time of this review. The oven works as advertised with no problems so far. Time to heat to 400 degrees from zero is about 12 minutes. had one misshap with cupcakes spilling all over and cleaning was super easy with no baked material left anywhere on the even. Amazing! The oven is purchased through a best-buy owned subsidiary that handles the appliances at my best buy store in Houston. past online stories nationally haven't been favorable to the install process, mostly based on sub-contractors in California frankly. I had a truly excellent experience worth sharing; First off the guy was on time and used wheels for all appliance throw away and transport, so no damage to the house during the whole thing. When he took the old Jenn-Air out he exposed electrical code violations which were plainly obvious. He did the electrical work on site to get us up to code and showed the work prior to new oven installation. As suspected, a 30 inch wide oven from 1996 is not the same width as a 30 inch wide oven in 2017. The new one was smaller. So the guy does the woodwork onsite to allow for a proper fit. You can hardly see anything. Cleans up afterwards and goes on his way. Yes there was a charge for his extra work, but at least the sub-contractor that was sent was fully capable of handling the install without some of the barriers and problems I read about. hats off on this one to Best Buy! Nice looking appliance too.