
Rating 4.5 out of 5 stars with 689 reviews
4.5- Print Quality (287)
- Ease of use (167)
- Reliability (33)
- Size (30)
- Scanning (24)
- Price (18)
- Color (4)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
HP B&W printer comes through again... five stars!
First off, I love HP and its products. They are usually dependable and this one was no different. From the purchase to the setup (of course, I casually glanced at the directions), it only took 10 minutes to have it up and running. I was printing pages shortly after that. I love that it can scan, fax, and read from a USB thumbdrive. It was an upgrade from a previous HP that I had and I could not be happier. I love the sleek design and simple "footprint" that it has... it can set anywhere in a smaller apartment or in a corner of a home office. HP (so far) has proven to be a sturdy, reliable, and affordable option to home printing. Enjoy it.
Posted by Leslietherunner
- Rated 1 out of 5 stars
Looks aren’t everything
Do NOT buy this printer. I wanted to love it. So compact, so pretty, touchscreen, prints from phone, scans fast, prints fast. HOWEVER, it scans crooked. HP support says there’s nothing you can do but replace the unit. It decides on its own when it’s going to print double sided without you being able to change it. This is my second one brand-new out the box acting up within the first week. I just have to give it up. For this price, I expect no issues.
Posted by JCG0
- Rated 5 out of 5 stars
Toner lasts forever. Great buy!
Great buy for entrepreneurship and working from home, and the toner lasts forever.
- Rated 5 out of 5 stars
Great, great, office printer
The LaserJet Pro MFP M428fdw is surprisingly compact for being capable of so much. I was expecting a huge box, but when it arrived I was pleasantly surprised by the small footprint. Setup was easy. I used the printer's touchscreen to set up a wifi connection (a USB connection could also be used). It connected easily to my internet, and my mobile devices saw it immediately as a printer on the network. I printed documents from an iPad and an Android phone, and that was before I did the PC setup! Loved the connectivity. There is an option if you are an IT person and want to set the printer up for an office environment to do so. Since I am using this in my personal office, I did not try setting up the office environment option. I went to HP's site and downloaded the PC software, including the scanning tool. What's great about this, the printer can scan two-sided documents via the auto-feeder and send them to any computer that you have the scanning software installed on, as well as handheld devices. I tried this with several documents, and only had one glitch where I had to power the printer off and then back on because the scanner locked up. The restart corrected the issue, and I haven't had one since. I love the fact that this unit can print two-sided copies as fast as other units I have had that only print one side. I printed a 17-page peer-review on leadership studies in less than 7 seconds (double-sided). Simply impressive! Print quality was outstanding. I had several other folks send docs to be printed. Both the Macs and the Windows PC's we tested found the printer on my network immediately and printed to it without having to do anything special. I tested the fax component of the machine (yes, people do still actually use those...) by faxing a 6-page document to my workplace fax machine and then back. No issues getting dial-tone, no issues sending the fax, and I set it up to print me a success page after it was sent. In an office environment, or even if you need a high-speed, quality printer at home to scan, fax and print double-sided black and white copies, you can't do much better than this HP. I can't think of an all-in-one printer that I have liked as much as this one, thus the 5-star review. Highly recommended!
Posted by Derek
- Rated 4 out of 5 stars
A good work-horse laser
I purchased this for a laser-foil process. I can print almost any design on some papers and leather and then laminate foil onto the design.
Posted by GJim