Logitech - G502 Lightspeed Wireless Optical Gaming Mouse with RGB Lighting - Black

Highlights: This mouse is fast, precise, comfortable, and has great aesthetics. Powerful software. Great hardware! Compact, portable design. Wireless or wired operation. Wireless charging with the addition of the PowerPlay gaming mouse pad. Lighting is simple but aesthetically pleasing. Aggressive looking. The downside includes confusing G Hub software interface and difficult to find documentation. I chose to get the matching PowerPlay mouse pad due to the wireless charging and the swappable fabric and hard surface mouse pad options. Please read on for my full review. Setup: I first setup the PowerPlay mouse pad. The transmitter is built into the mouse pad. The transmitter connects to the computer via a single USB cable. The G502 has a 1 3/8 Inch diameter cover on the bottom of the mouse that is interchangeable with the optional wireless charging puck that comes with the PowerPlay mouse pad. This puck also hides a compartment keeps the usb wireless transmitter safe when you are not using it. You will not need the USB adapter when connected to the PowerPlay. It is a great place to store the USB wireless adapter when not in use. The puck is held in place with magnets. This keeps the USB adapter nice and safe. It also holds the cover firmly in place. Swapping out the covers is very easy. The PowerPlay instantly turned on when I turned on the computer. I turned on the G502 using the on/off switch located on the bottom of the mouse. The PowerPlay and G502 instantly connected. However, this convince did come with an interesting challenge. I found that I was unable to use the USB wireless adapter with any of my laptops. After some experimentation, I found that the G502 and PowerPlay maintained connection regardless of distance and power status of my gaming computer. I had to turn cut off all power to my computer before I could use the G502 wirelessly with another computer. My computer continues to power USB devices while in soft power down mode. This is so I can charge my cell phone or wireless equipment when not using the computer. I was shocked by the transmission range of both products. I was over 20 feet away from the device and on another floor and still had a connection. I am glad I found a work around. It would have been nice if there was a KB article about this. This will not be an issue for you if you purchase the G502 Lightspeed by itself. This proved to be a minor issue easily overcome by modifying my behavior. Go green and turn off your PC! The good news is that you now know the work around if you find yourself in a similar situation. Documentation: The included documentation for the G502 Lightspeed is laughably slim. There is a small foldout pictorial showing how to setup the G502 for the first time. There is also a pictorial showing the placement for the weights inside the mouse’s two compartments. I was surprised that there were no instructions to download the Logitech G Hub from Logitech’s website. Maybe I missed it? The PowerPlay suffered a similar documentation drought. I can forgive this oversite with the PowerPlay. It is ridiculously easy to setup. Pictorials is really all you need. The Logitech G Hub is another matter entirely. Logitech really makes you search for the G Hub Manual. I did find it. The Logitech G Hub is very powerful. I have been looking through the software for three days and still feel overwhelmed with the customization options. I can do anything I want with any button except for the scroll wheel lock button. Every other button seems fair game. And then, Logitech dropped the ball by hiding the user’s guide deep in the G Hub’s interface. Why Logitech? Please tell me why!? The manual looks well written and thought out. It is also written in multiple Languages. This is the meat and potatoes of your unifying API for your gaming products! It should be front and center in huge blinking red font on the home page of G Hub! Logitech should be proud of this. G Hub Manual: https://www.logitech.com/assets/65550/ghub.pdf G502 Mouse Manual: https://www.logitech.com/assets/65648/g502-lightspeed.pdf Comfort: The mouse feels good in my hand. Each button has a short travel distance between pressed and depressed. It takes very little effort to activate every button. I like that the two buttons to the left of the left mouse button are sensitive enough that I can rock my finger over them to adjust the mouse sensitivity up and down. This way I do not have to lift my finger to make a DPI sensitivity adjustment. Small movements are best while in the heat of pixel armageddon. The scroll wheel has two modes, free and restrictive. As you can guess, free means the mouse wheel freely spins with nothing but friction to slow it down. There is a button behind the wheel that will engage a limiter of sorts. Engaging the limiter prevents the mouse from freely gliding and adds a nice audible and tactile click. I like this mode because it gives me better precision with the games I play. It is also my preferred mode for normal computing sessions such as work and web browsing. The mouse wheel also has a left and right button function. The left and right click are very sensitive. I mapped the mini-map function to the right-side wheel button and spent a game fighting with the in-game map constantly popping up. I then discovered that I clench my hand when in stressful situations. Time to unlearn some bad moussing habits. I also like the way the mouse glides along the fabric PowerPlay mousing surface. I did not like the hard surface cover that came with the PowerPlay. I find the fabric pad to be more comfortable for my play and work style. I think Logitech made a good choice by including both moussing covers. There is a button with a crosshairs symbol on it. This button instantly, and temporarily, sets the mouse to the lowest DPI you set for your profile. This is very helpful when sniping or other situations where precision is needed. I did not realize how useful this feature was until I had. I love it! Lighting: The G502 and the PowerPlay both have the iconic Logitech “G”. Both light up. I really do believe the lighting option is icing on the cake for an already attractive device. I do believe Logitech should have added more lighting. Maybe add an LED to the mouse wheel housing. The mouse does look great in a dark room. It also fits right in with my other lighted gaming gear. You can map lighting effects to each game you play and each application you use. Unfortunately, the learning curve to building profiles is unnecessarily steep. There is one unique lighting feature that I really like. The mouse has three battery LED indicators. These double as DPI indicators. The furthest forward position is the maximum DPI defined in your profile. The furthest rear position is for the lowest profile defined DPI. The lights in between represent the in-between DPI settings. All I need is a quick glance during a gaming session to tell me which DPI I am on. I have also been using it during my daily computer sessions. Super helpful feature. The battery LEDS also sync with the G Hub lighting. You do not have the ability to individually control each battery indicator LED. Software: The software is a mixed bag. I run into this with every manufacturer’s “unique” software suite. From 40,000 feet, this software is not intuitive at all. However, spend a little time with it, and you will see that this is a very power, feature rich software suite; almost overwhelming. The drag and drop feature for each mouse button is cool. I was able to quickly setup my most common keyboard commands in seconds. Best part, I can setup button commands for every game and application I use. Logitech has many popular windows commands pre-defined. So, if you want one button to CTRL+C for copy, and another for CTRL+V for paste, then just drag those commands from the menu to the mouse button you want to assign the commands too. No need to build your own macro. There is a dark side. It takes some real work, and patience, to decipher the G Hubs interface. I just happened upon the settings that allowed me to assign a profile to a game. Real pain. The documentation is also buried in the interface. Macros creation is setup as a wizard of sorts. You will perform a lot of trial and error before figuring it all out. The macro, once create, will be added to the Macro list for easy drop and drag onto a mouse button of your choice. Finally, the software will display the remaining battery level in the form of a percentage. The PowerPlay will charge the mouse during use. I found that the mouse will continue to discharge even while on the PowerPlay pad. Maybe I will get more moussing time than with the mouse’s battery alone. Only time will tell. The PowerPlay does charge the mouse when I am not using it. The G502 will also deactivate itself while not in use. The lights will remain on as long as it has a connection to the transmitter. Finally, the mouse will discharge faster with LED lights on. You do have the option to turn them off in the G Hub software. Final words: The mouse is awesome! The weights allow me to adjust the mouse weight to my liking. Great use of space. I can add the four 2-gram weights, the wireless USB adapter, and the PowerPlay adapter without adding any bulk to the mouse. I love the aggressive look of the mouse. And it feels great in my hand. The PowerPlay is icing on the cake. I have zero complains about it. Logitech does have some work ahead of it for the G Hub software. Logitech also needs to put the documentation front and center! Hopefully, they figure out how to streamline the interface, incorporate more hover help, and build some contextual help into each page. It would go a long way to make the powerful features of the G Hub more accessible to more than just the hardcore gamers.

I really like this mouse and the customization it offers. Unfortunately, the G Hub software is “buggy”. Searching G HUB on the Logitech community support forum shows posts from other users experiencing the same problems (and more) mentioned near the end of my review. Hardware: I really like the feel of this mouse and it looks great. There are two compartments, upper and lower, that allow you to add weights to customize the feel. The upper compartment can accept between 0 and 4 two-gram weights. The lower compartment can accept between 0 and 2 four-gram weights. If you use the optional Powerplay wireless charging pad, you lose the ability to use the lower four-gram weights. Either way, this lower compartment can be used to store the wireless receiver if you take the mouse on the road. They also include a storage case that can hold any/all of the six weights along with the wireless receiver and adapter. The wireless receiver plugs into a standard Female type A rectangular USB port. The adapter allows you to use a micro USB connection like the included braided Male Type A to Male micro USB cable. This can be handy for hard to reach USB ports. There are 11 customizable “buttons” on the mouse not counting the scrolling action of the scroll wheel. Although that can’t be reassigned, the scrolling “feel” can be modified by a button just behind the wheel. It toggles between a slower “ratcheting” and smoother free flowing scrolling action I usually prefer. Behind the button that controls the feel of the scroll wheel is a battery level button. When pressed, the three status lights on the left side of the mouse will display battery strength. If you use the optional Powerplay charging pad there is really no need to worry about battery level. Either way, you can customize this button. There are primary and secondary mouse buttons, but the scroll wheel can also be pressed down, left and right. All five “buttons” can be customized. You can quickly change the DPI tracking speeds (sensitivity) using two buttons left of the primary mouse button. I love this feature. One button shifts UP and the other shifts DOWN through the user assignable DPI speeds. Below these is another DPI Shift button in front of your thumb when pressed and held, temporarily changes the DPI speed. Handy when you are using a rifle scope in a game or need precision in a graphics app. In addition, the three status lights on the left of the mouse display which of the 5 DPI settings is in use. All three of these DPI buttons can be customized if you prefer not to use them for DPI. There are two more easy to reach buttons right above your thumb. They are not assigned by default, but you can customize them however you like. Software: Good: There are three main sections for the mouse. Lightsync, Assignments and Sensitivity (DPI). Lightsync lets you customize the light effect of the primary status bars ( \\\ ) and the Logo ( G ). These can be set individually or synchronized with each other and optionally synced with other hardware. Depending on the effect used, you can set the color, rate, brightness, lighting zone or color boost. There can be more options if you have additional hardware. Assignments can be as simple or complex as you like. You can customize Commands, Keys, Actions, Macros and System settings. Way too much to cover in this review but I’ll mention the most useful to me, Macros. Macros allow you to define custom keystrokes with no repeat, repeat while holding, toggle or sequence. Within each of these macro types you have Record Keystrokes, Text & Emojis, Action, Launch Application, System and Delay. Powerful stuff. Sensitivity (DPI) controls how the physical movement of your mouse translates into movement on screen. You can set between 1 and 5 user assigned DPI speeds on a scale from 100 to 16,000. The defaults are 400, 800, 1600, 3200 and 6400. The DPI shift speed defaults to 400. The DPI shift allows you to quickly and temporarily toggle to one speed. This must be one of the assigned DPI speeds, in other words you can’t use it to get a 6th DPI setting. Bad: While creating profiles to use with apps and games I had some of my macros disappear more than once and I needed to create them again. I wanted to start over with one app, so I had G HUB forget the app. When adding the app again it did so with no default profile which prevented me from configuring the mouse. You aren’t supposed to be able to delete the default profile, but G HUB added the app without one. I had G HUB forget the app a 2nd time and when adding it the 3rd time it added it correctly along with the default profile. Sometimes when the G HUB window opens, usually after already working within the window and then closing, it will endlessly display the “G” logo animation. I have to quit the software which fails to respond so I must force quit. This continues until I restart the computer. After using the G HUB software for a week, I lost all my profiles, macros, button assignments and lighting customization. This morning I logged into my computer to see "Backend connection problem" reported with no further explanation provided by G HUB. I unplugged the wireless receiver and plugged it in again. Turned the mouse off and on again. I closed the G HUB window and opened it again with all my profiles/macros missing. It behaved like the first launch of G HUB with tutorials -except I am still logged into my Logitech G account. Restarted the computer, no change. Everything I set up this week is gone. I love the mouse but I'm not excited about configuring profiles again. This time I’ll make sure I “share” as I go. The “share” feature allows you to upload private or publicly to your G account on a profile by profile, app by app basis. Tedious and clumsy. If you make changes to your profile you can’t just update the profile already uploaded to your G account, you must upload another copy. Multiply this by the number of apps and profiles you have. You can manually add a description and tags when you share the profile. The interface to view your uploaded profiles is lacking. Profiles with description for all apps are tiled chronologically by upload. The upload/save dates are not listed, you can’t search by tags and you can’t group by app. The tags aren’t even displayed unless you click to view a single profile. They should seriously consider adding the ability to export/import a local file. Something that allows you to save all your profiles for all your apps and all your hardware in one shot, a backup. If you need to recover from their software glitching or move everything to another computer, one import. That isn’t the case, so I’ll just have to use the “share” feature as designed and periodically delete all the old outdated profiles in my G account.

The G502 wireless gaming mouse is everything it promises to be: it’s lightweight, comfortable in the hand, and is fully customizable from lighting effects to macro triggering on its 11 programmable buttons. If you’re a casual gamer like me and have never before invested in a gaming mouse with programmable functions for hotkeys, I have to say this mouse will probably be the single best thing you can buy to help you improve your gameplay skill and competitiveness. For a game like Fortnite, having all the build hotkeys at the tips of your fingers, literally, can give you an edge over your opponents. Even if you don’t play competitively, in single-player environments where your opponents are purely AI, you’ll have a slightly better speed advantage to take them out. The quick DPI adjustments and dedicated DPI shift buttons allow you to easily flow between fast moving character control and accurate/precise aiming in first-person shooters, for example when sniping. The mouse is amazingly sensitive and has accurate tracking, but I found that on soft mouse pads it tends to drag/scrape a little, so I prefer using a hard surface mouse pad with this mouse, where I didn’t notice this issue. The battery life with the default lighting settings is faithful to its 48 hour estimate, and I only need to plug it in to charge about once a week, since I use the mouse for work as well as play on weekdays. With the LED turned off you can get 8-10 extra hours out of it, but that kind of takes the fun out of having a gaming mouse. However, don’t lose the cable that comes with the mouse because it has a unique extra long microUSB connector so you can reach the port set deeply at the front of the mouse. You can also, if you choose, get the Logitech Powerplay gaming mouse pad which will continuously charge the G502 Lightspeed as long as you use the mouse on the pad. This eschews the need to ever plug it in to charge at all as you will have a constant trickle charge when using over the pad. The pad also takes the place of the wireless receiver, freeing up the one that comes with the mouse to use on a secondary device, like a laptop. While the mouse is lightweight at around 115 g, it’s still not the lightest wireless one out there, but at least feels lighter than many wired counterparts because you don’t have the cable hanging off the front. It does also come with 16 g of extra weights plates so you can fully customize your experience to what feels comfortable in your hand and for your style of gameplay. I prefer using the mouse without the weights, as I feel it gives me the most control. Now for the quirks and weird stuff. One thing that I found a bit finicky is the center click of the mouse wheel. Because there are 3 directional clicks for it: left, right, and straight down, sometimes when I press down on it, it registers as a left scroll wheel click. This may be due to the way I hold the mouse or uneven downward pressure which makes it lean slightly to one side. Maybe I need more time to get used to it to be more precise, but because the side clicking seems to be a bit more sensitive, it can result in a misfire of a command when the intent was to trigger a center click. I also found that sometimes the lighting settings will randomly shut off, so even though in Logitech G Hub shows that I have the lights still set to breathing, they’re clearly not on anymore, and I have to play with the settings to make them come on again. Not sure if this is a software issue caused by syncing with the Powerplay mousepad light settings. Another quirky thing is when setting up the key assignments in G Hub, while in the G-Shift settings, the mouse is set to use those settings live (without holding down the assigned G-Shift key) so if you overwrite “Primary Click” with a new action, this makes it impossible to continue using the mouse in this menu, as you’ve no longer a primary click function. The only way to reset the action is to use another mouse to undo the change. There’s also not an ideal button to use for G-shift because using any one of them will result in at least one awkward combination that can’t be performed one-handed (I’m using G6 which makes G4 and G5 nearly impossible to access with the same thumb). Ideally there would have been a button on the right that could be accessed with the pinky for this purpose. Note that the G502 is designed specifically for right-handed use. So far those have been my only complaints with the mouse, and they’re relatively minor points. Overall, the mouse works great though, and the endless scrolling is awesome if you do a lot of spreadsheet work. I also like that you can toggle it on/off to return to single line scrolling at the press of a button. There’s a lot to like in this mouse, but if this is your first time venturing into the realm of mice with more than 2-buttons and a scroll wheel there’s a bit of a learning curve to remember all the actions you’ve programmed into it! A small cost for the improvement in productivity and gameplay in my book.

I started my love affair with the G502 in 2016 with a Proteus Spectrum, and moved up recently to the Hero in 2018. While there are still plenty of miles left in that unit, it was impossible to pass up the opportunity to cut the literal cord...and the hype is real. There is zero sacrifice on the form factor that I came to know and love...it took some time to find my way into a mouse just right for me, I worked through a slew of other models that were too wide, too humped, buttons just not where I needed them, and when I found the 502, I hit jackpot. At the time, I felt like it would be a short term fix, as most companies move on to the next design, new ergonometrics, etc...but Logitech listened to the passion and held true to what it knew worked. It felt like an old friend, and that was good. Same 11 button availability, same tactile influences like the rubberized textured thumb grip and pinkie rest, same easily accessible DPI buttons for on-the-fly adjustments (as well as the snipe button to slow the action for the shot), same dual-action scroll wheel -soft clicks on rotation, or if you prefer, the infinity spin mode. While I am not overtly sensitive to the long standing dichotomy that wired is faster, I will say this...there is absolutely zero perceptible lag on this bad boy. I blind tested it adjacent to my 502 Hero, and I was flipping a coin on my choice...it was a guess. I couldn't identify wired against wireless while playing. If you at all fear that the convenience of wired gets you a perceptible advantage, forget it...that is a bet you would lose. One of the more interesting updates Logitech was able to achieve is that this surprisingly is a lighter mouse at only 114g, largely due to the revamped architecture on the inside that you don't see. Definitely a plus if you are following the latest trend in acquiring the lightest possible mouse (there are lighter models to be had at a lesser price, for sure...but this is a 502!), I happen to be an ardent fan of a mouse with presence and heft in my hand, and with the still-present removable bottom plate and loose weight plates included with the mouse, you can add back in up to an additional 16 grams to the assembly. While the wireless battery disc centered in the bottom mouse removes some area of weight-adding opportunity, it is also where this mouse, in all of its freedom and glory, really shines. This mouse advertises 60 hours of gameplay, and 48 if you use default RGBs (and who doesn't, as everyone knows that having RGBs add more precision to your shots and more damage to your kills), but pairing this mouse with the Powerplay wireless charging system is like having the infinity gauntlet, just without the gems. You have a wireless mouse, and you will never look at the charge percentage again. A very slick desktop unit with interchangable pads that is your charger. Mouse sits, mouse charges. Game over. This mouse (and the Powerplay charging pad) are not cheap gaming accessories, the price is fairly steep as far as mice go. There are plenty of wireless rodents that are also of great caliber, by industry leading brands, and that may exceed some one spec or another of this unit. This is the legendary G502. This is untethered. This really wasn't a question of if, it was really a question of when.

I have been extremely impressed with the Logitech G502 Lightspeed Wireless Gaming Mouse. At this price point for a mouse impressive is somewhat expected - but the G502 Lightspeed actually delivers! Responsiveness: I like to play video games and, while I am not a professional gamer by any means, I will occasionally notice when my conventional wireless mouse lags or hesitates. I felt absolutely none of that hesitation with the G502 Lightspeed. Logitech has pulled off something impressive with the Lightspeed wireless connection here. It just works. Instantaneously. Ergonomics: I like my mice with a nice heavy feel. I love that Logitech includes up to 16g of added metal weights – 4x2g and 2x4g (and the magnetic closure on the panel to access the 2g weight slots is a nice high-end touch). One caveat if you decide to use the Powerplay charging mat: The disc that holds the 4g weights (which weighs in at ~10g with the two 4g weights inserted) must be replaced with the coil Logitech uses to charge the G502 Lightspeed. The coil weighs in at about 4g, so you’re losing an opportunity to add about 6g of weight if you want to charge wirelessly. Not a big deal but worth knowing if, like me, you enjoy tossing around a nice hefty mouse. Otherwise, I have fairly large hands and the G502 Lightspeed fits my hand better than almost any mouse I’ve ever used save the original wired version. All of the buttons are in convenient places for me. However, if you have smaller hands it seems as though all of the buttons are positioned to be easy to reach in relation to each other. My 7-year old daughter can use the G502, so that should tell you something. Mousing surfaces: With the exception of glass, nothing I’ve put this mouse on causes any issues with tracking. It works on every other surface I’ve tried. Buttons: The buttons have an amazing tactile feel. The switches require just about the perfect amount of pressure to activate (my old mouse was responsible for the occasional stray click from a resting finger). Scroll wheel: Again, the hardware here just works. There’s a switch to toggle between freewheeling and incremental scrolling which is nice. I keep mine on incremental scrolling for most everything, but like spinning the scroll wheel when I need to zoom to the bottom of a web page or document in a hurry. Misc: I also have the Powerplay charging mat. It is a fantastic way to keep the mouse charged while you use it. My primary machine also runs Kubuntu so if you’re a Linux user know that this mouse works right out of the box – but you are understandably out of luck when it comes to re-mapping buttons. That Logitech software doesn’t run on Linux. The bottom line is that the G502 Lightspeed is a premium mouse. It’s well built and comes with almost no compromises (none if you spend your time in Windows or on a Mac and don’t want that extra 6g of weight).

Preface – I’d like to take moment and discuss some aspects of this Logitech – G502 Lightspeed Wireless Optical Gaming Mouse review that are directly related to the device but considered ‘ancillary” in the bigger scheme of things… My review package came with the Logitech Powerplay RGB, wireless charging enabled mouse pad. And due to the nature of where Logitech is moving with their products, you are now required to convert from the LGS (Logitech Gaming Software) to what is called the G Hub. G Hub provides device control, macro control and profile control. For the newest of hardware, you are required to install this software to initialize, maintain and control your gear. The problem is that this software is fraught with issues. I’ve attached photos below that directly effect the operation and control of the G502 Lightspeed mouse. I’ve confirmed that these issues occur with Windows 10 version 1809 and the newly released ‘Features’ May 2019 update, version 1903. Unless Logitech addresses issues with the software – that glues their new ecosystem all together – there is going to be some major blow-back from the consumer base. I’ve tried uninstalling and reinstalling the software several times and on different machines and Windows error events and device detection issues are easily replicated. There is also a good number of reports on the Logitech community forums that correspond to similar findings. With this out front, I still have a fair amount of info to cover with respect to the G502 Lightspeed mouse… Presentation - The G502 Lightspeed is physically well designed and although the numbering scheme seemed a bit perplexing at the beginning, I think I’ve come to understand why it is what it is. Coming from a G903 wireless mouse, it didn’t seem logical why this lower numbered offering even exists. But when you stop and consider the sensor upgrade plus the weight customization, and the fact that the G502 wired mouse is such a popular model – it all starts to make sense. Where the G903 is an ambidextrous design, the G502 is targeted towards right handed operation. With the G903, you forfeit the extra weight option to install the wireless ‘puck’ needed to interoperate with the Powerplay wireless/charging pad. On the G502, you do lose some of the tail end weight optimization in exchange for the wireless puck (disc) but you get to keep the option for loading (or not) weights located in centered compartment. That’s a big improvement/enhancement over the G903. Other than this, the overall ‘packaging’ is Apple-like and gamer oriented. No complaints there. Initial Setup - So here’s where it gets a little complicated. The G502 Lightspeed comes with a USB cable, so if one prefers, they can skip going wireless all together. You then have the option of running wirelessly by way of using the provided wireless dongle. When I tried to install the G502 Lightspeed using the USB cable, the prior version of G Hub didn’t recognize the presence of the device. When I switched to the wireless dongle – the results were exactly the same. I proceeded to check if there was an update for G Hub from the Logitech website and in fact there was. When I installed it, not only did the software still not recognize the presence of the G502 Lightspeed mouse – but all my profiles from my Logitech “G” Carbon keyboard and “G” gaming headset were discarded even though that installation process acknowledged the existing profiles and asked if I want to import them. So that’s a double-headed monster of failure. No device detected and profiles wiped through the installation process. I finally did a complete uninstall of the G Hub with Revo Utilities and upon reinstallation, the G502 Lightspeed was now recognized. Why? I am not sure. This is NOT how plug & play is supposed to work. Moreover, I’ve been using G Hub for my other Logitech devices pretty much without a hitch for 6+ months. So why this particular mouse is having ‘back end’ issues is beyond me. Two of the other pictures attached show the Windows error event that repeatedly and consistently occurs with the latest version of the G Hub software. These events are not tied specifically to the G502 Lightspeed mouse but are noteworthy in that G Hub is the glue that is supposed to keep the ‘ecosystem’ working together and the previous versions of G Hub don’t exhibit these malfunctions. So it’s really a Catch 22. You can’t skip using their software when you purchase this mouse – but you can’t rely on older versions that were essentially stable. Options disappear and reappear with no rhyme or reason – key features like enabling wireless charging to the G502 Lightspeed on the Powerplay mouse pad and enabling/disabling light features on the G502 Lightspeed itself come and go in the control panels. Something is seriously amiss with this software and ultimately highlighted by the one photo that reports the existence of “Back End Connection Problems”. I’ve not encountered this particular error message on any previous version of G Hub or LGS. Performance - Now that I’ve tried to cover the important software integration side of this product, I will move on to discuss the device performance exclusive of the software issues. The mouse feels well balanced, the range of adjustment to the overall weight from underneath is a big step-up from the G903 – even if you snap in the wireless charging puck. I believe most gamers sensitive to weight control will appreciate the flexibility of this mouse. Glide, surface precision and button feel are all outstanding on this device and perform equally to it’s wired counterparts and the G903. With all four weights installed, I personally feel that the tactile response of the G502 Lightspeed is superior to the G903 – no matter if I am gaming on cloth or a hard game pad surface. I’ve always like the G502 wired counterparts for their ergonomics and can see why Logitech went full wireless on this new release. From a purely hardware point of view vs. other products – it’s a good, customizable, high performance mouse. I also don’t get the increased DPI capability of this mouse because in my experience, pushing DPI response past 6200 results in a rather jumping environment. Summary - It’s hard to avoid the obvious here – but the software integration ruins the experience. I was considering yet hesitant to drive the overall score down to 1 or 2 stars because of it but have since decided that in all fairness – and with the hope that Logitech will resolve the G Hub software issues (which there are many to correct…) – I will award this product 3 stars due to all the compelling upgrade reasons covered in my ‘Performance’ section and due to the mere fact you can go around the software issues via installing, setting up your device, enabling the saving of the device settings to its internal memory and then uninstalling the G Hub... for the interim. Pros: Clean lines and a winning formula in terms of ergonomics. Well balanced footprint, with good range of weight customization – with & without the use of the wireless charging puck. The RGB lighting accents are targeted and not ‘over the top’ like many other RGB designs. Glide, surface precision and buttons all feel premium and perform like you’d expect from Logitech. The dedicated ‘step-down’ DPI button is great for sniping and I prefer the location of the button over that of the G903. YMMV Cons: First and foremost – unacceptably poor implementation of the G Hub software, starting from device installation, to the clobbering of prior profiles and subsequently with repeatably consistent Windows error events and glitchy option panels within the software – something is terribly amiss with this software. I did reach out to Logitech through the provided, product reviewer contact address but only received a response from their general technical support team a few days later. They didn’t provide any helpful information. No-what-I-expected…

The Logitech G502 Lightspeed is a beautiful gaming mouse with tons of customizability. Maybe too much customizability. Psychologists have been telling us for a long time that, despite our interest in having freedom to choose from many options, having too many options can be overwhelming, anxiety-producing, and, ultimately, paralyzing. So, although I was delighted by the 11 programmable buttons on the mouse and the ability of the accompanying G Hub software to assign macros to them, as I began to think about how I would program the mouse for different games, my brain began to freeze up. Add to these options the ability to assign color schemes (you can choose among 16.8 million colors), integration with third-party apps, and the ability to create game profiles, and it is all too much. I don't need this on top of my Razer Synapse's ability to do these sorts of things with my Blackwidow keyboard. Okay, maybe you are more man than I am, and you can handle all of these options. And those of us who don't want to deal with all these options certainly do not have to. More important is the performance and functionality of the mouse. I tested the mouse in two ways—first with the wireless USB adapter plugged into my computer, and then with connection to the PowerPlay wireless charging system. Responsivity was outstanding in both cases. Just as good as a wired mouse. (Actually, when I was first fiddling around the mouse seemed sluggish. But it turned out that it was set on a low DPI sensitivity, easily corrected with a button on the mouse). The mouse comes with some weights that can be added if you like a heavier mouse. I do, so I added all of the available weights that I could. It brought back memories of adding weights to my kids' pinewood derby cars. However, when using the PowerPlay pad I could not add the two heaviest weights, as you must choose between them and the PowerCore module needed to connect to the wireless receiver built into the PowerPlay. The charging system works well and can be monitored with the G Hub software (which has to be downloaded from the Logitech website). I liked the sturdy feel of the mouse and the tough, braided USB cords that came with the mouse and PowerPlay. I don't think anything is going to break soon. I was a little perplexed about the size of the PowerPlay mousepad for my setup (see picture). I had constructed an under-the-desk, pull-out shelf for my keyboard a long time ago, using materials from my local hardware store, and at that time I chose a shelf size that barely fit my keyboard with my mouse off to the side. If you have a computer desk with a longer keyboard shelf you won't have a problem, but my PowerPlay pad will not fit off to the side of my keyboard. And if I place it partly under my keyboard, the keyboard will be unbalanced. I solved this by using both the hard vinyl and cloth mouse pads that come with the PowerPlay. I like the feel of the cloth pad so it goes under the right side of the keyboard, while the vinyl pad, turned 90 degrees, supports the left side of the keyboard. I can barely push the keyboard shelf under the table with this configuration. Of course, the PowerPad is not really necessary, as the mouse works fine on the plain shelf surface. I would simply have to charge it with the provided USB cord once in a while. Time will tell which solution I will prefer. As to whether I would recommend the mouse, I would say that depends on whether you are okay with spending a lot of money on a great mouse. When it comes to tech, I don't mind spending a few more dollars for high-quality items. That's why I am saying that I would recommend the mouse to a friend. If you don't care about tech as much as I do or you are on a strict budget, you might want to consider a less expensive purchase.

Logitech G502 LightSpeed Gaming Mouse The Logitech G502 Lightspeed takes one of the company’s most loved gaming mice and makes it lighter, faster and wireless. This is a right-handed gaming mouse with gaming aspects: an angular, matte black design, two RGB light zones (one being Logitech G logo), plus stripes and rubberized accents that are functional, but also give the mouse an edgy look. There’s a rubberized, U-shaped rest for your thumb, a comfortable rounded hump and elongated buttons that feel good in both a claw and palm grip these weighs 114 grams (4.3 ounces), despite the battery inside. The weight, by the way, is customizable. The weight system is on the bottom and highlights some of the biggest changes to the mouse. If you prefer a heavier mouse or want to weigh the mouse more to one side or the other, you can add an additional 16g via two 4g weights and four 2g weights all to your desired customization. The larger weights fit in a pop-out puck design and a plate around the sensor reveals room for the smaller weights, which you can put in four different compartments. The G502 Lightspeed is also compatible with Logitech’s Powerplay wireless charging system, “I happen to have the Powerplay as well and it works great and keeps the mouse fully charged” But if you do opt to use the wireless option, you will need to replace the puck that comes with the mouse with a wireless charging puck. This causes you to lose some weight on the back end. I tested this mouse for PC gaming, and it didn’t disappoint, I was able to have amazing accuracy during popular BR games and MMORPG games. I saw no difference in response times coming from a wired variant. I highly recommend the G502 Wireless Gaming Mouse! It’s a Gamers mouse of choice!