Our top-loading water dispenser broke. It's been leaking for the past few months and now, we have water damage to the walls. I came across this water dispenser while searching for it in Amazon. Luckily, I saw the same thing and bought it at BB online store. This bottom-loading water dispenser will save your back in the long run. No need to carry 5 gallon water to put it in place. Just plug the tube and you're all set. Very convenient. It also has, hot, cold and room temp water to choose from. It has On and Off switch for the hot and cold water. I really like this feature because we don't use the cold water so, having the On/Off switch is really good. It also has a night light with On/Off switch in case you need it. The bottom-load already sealed the deal for me but the 3 water choices was an added bonus! The only thing is, I'm not sure if this is an energy-saver furniture. It doesn't have the energy-saver logo. But it is a must-buy IMHO. Good luck.

After using the rental cooler from Poland spring for the past 5 years and now this I can tell you there is no comparison to the Primo. Very easy to use you don't have to worry about it splashing all over your wall when you put a new water on. You Just open The bottom up pull out the old one put the tube in the new one and then close it. The hot is great and do is the cool and colder settings.

I love my new water dispenser is super easy and great quality. Thanks a lot Best Buy

I absolutely love this water cooler. The bottom loading feature was what sold me on it. It has two levels of cold and a hot option. It looks wonderful and fits nicely in a corner. Would Highly recommend this to anyone looking for a water cooler .

Very slim and well shaped, this fits well in most places in my kitchen. The fact that it's bottom loading means i don't have to risk hurting my back getting a 5gallon jug on top of it without spilling. I also eat a lot of ramen so the fact that it gives hot water is a plus! comes out super hot.