“When you go to Best Buy after purchasing the 2-Year Accidental Geek Squad Protection and you are over one year into the purchase, the hard drive goes bad, how soon will the Geek Squad repair the hard drive? Should it take 5 to 6 weeks?”
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No. I dont think that is acceptable. Might depend on how many people they have working at the time i honestly have never had a problem with any items I have had to return. Tell them that it is not acceptable and you wabt a replacement.
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