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I have had to bring back my console twice. They send it out to be repaired and the repair people send you a refurbished one in a week or two mine took about 10 days each time
Sorry, there was a problem. Please try again later.Hi there. Thanks for your question! Generally, we'd be happy to at least look at it in the store and determine what the problem is. From there, it depends what the problem is if we would send it out to be repaired or replaced. If you have any further questions, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
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