“does the plan expire when used? if i buy the 2 year plan and use it in one year does it expire and I have to purchase the plan again ? different stores, and employees implement the plan differently. Is there a place to view my current plans? 2 questions”
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If you use the plan and have to get a replacement item (new xbox) the plan does not follow your new xbox but you are able to purchase another plan for the new one. I have never actually had a repair using the plan because they usually just replace my items. If you signed up for a best buy account, when you log in you can find you previous purchases and if there it an active plan on the purchase.
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