“We have a protection plan they came out and looked at the tv and then ordered a part. The part did not work so they are now ordering another part. . It has been over a month With a broken tv is there a time limit only which they have to replace it.”
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Hi there. Thank you for your awesome question! I'm very sorry that you're going through this. I really hope this second part works. Now, if it doesn't and the same issue persists, we're nearing an area where we'd look into replacement instead. If that second part doesn't work, please call us at (800) GEEK-SQUAD or (800) 433-5778.
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