“How do the store know if you have warranty on an item when you return it to the store and ask for a new one?”
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1-10 of 17 Answers
They check under your Best buy membership or phone number.
Sorry, there was a problem. Please try again later.it either goes by your phone number or your credit card which you purchased the item.
Sorry, there was a problem. Please try again later.Use your phone number
Sorry, there was a problem. Please try again later.It's on your receipt and also listed under purchases in the account tab
Sorry, there was a problem. Please try again later.I saved and showed my receipt of my purchase item and they were able to replace the item but I don’t know if this can work for sure but they were also able to look up my purchases and information on my account I made through them so they might be able to do it that way if no receipt
Sorry, there was a problem. Please try again later.The person that is helping you should be able to see in their system if the product you have is under warranty or if warranty has expired. You must have receipt ready for better faster service
Sorry, there was a problem. Please try again later.I would callm customer service to see the path I should take, if the product fails ahead of schedule, or during the warranty period....
Sorry, there was a problem. Please try again later.As long as you have ur receipt or by logging in ur name and phone number they will be able to see a history of your purchases n if u bought the warranty.
Sorry, there was a problem. Please try again later.All my purchases are saved under my phone no. I never have an actual receipt on my person!
Sorry, there was a problem. Please try again later.I have used extended warranties on Xbox controllers several times and I always keep the box and receipt but I also had the Best Buy rewards card so even without the receipt they can scan the item and it shows up in their computer my purchase and the additional warranty on that item. And they have it down to the item. I had 2 controllers one that came with the Xbox and one I got separately and got protection on and my controller died and I remembered I had a warranty and it was able differentiate between the remote that came with the Xbox and the separately purchased controller with the warranty. I believe that they stopped having the rewards card like they used to and just rolled it into their credit card but all the data is still stored on your account the same way so they can look it up.
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