“Does the protection plan cover the controller that came with the ps5 and if it does then can the controller be repaired or replaced if it starts drifting?”

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• Yeah they got a one time replacement with the controller that comes with the console.

  Answered by Drove 4 years ago

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• They have a replacement plan. I paid approximately $80.00 for two years. They plan is.....Jump through hoops, and mail it out. What do I use while they're fixing my controller (drifting.) I know.....spend $75.00 for another controller. Should have been an in-store exchange. I'll contact Sony, see what they say. Huge thumbs down, along with a middle finger. After all, you just gave me one....Thanks

  Answered by Anonymous 1 year ago

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• They want you to schedule an appointment with a Geek Squad member to evaluate the controller and see if it can be repaired or replaced, they refused to just exchange it.

  Answered by Anonymous 3 years ago

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• Yes

  Answered by Rere 3 years ago

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• Yes, I had the same issue where the C port was broken, and Best Buy swap it out with a new one.

  Answered by Luis 3 years ago

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