“My Firestick Remote stopped working. What do I do to replace it?”
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Hi there. Thanks for reaching out about this! I'm sorry to hear about your Firestick remote. To get started, you can head on into your local Best Buy and talking to one of our customer service representatives. If you have protection on the firestick, take both the unit itself and the remote and we'll swap it out for you. You can find information about your local store at www.bestbuy.com/storelocator.
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Sorry, there was a problem. Please try again later.call the number and let them no and they will send you a new one and you can send the old one back in the same package they will send you a return label
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