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Hi there. Thanks for your question! We'd have to know a little more about what happened or if this is a hypothetical. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
Sorry, there was a problem. Please try again later.I'm pretty sure that's a big NO. The protection plan only cover mechanical defects. If something naturally goes wrong internal. Damage caused by improper mounting is damage due to user error, and is NOT covered under the protection plan. Protection plan basically guarantees you a working product free of manufacture defects for said number of years on plan.
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