A:AnswerThanks for taking the time to post your review. Geek Squad Protection plans extend and enhance the coverage beyond manufacturer warranties. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
A:AnswerThanks for uploading your review! While Geek Squad Protection for televisions would cover things such as malfunctioning internal components and dead pixels from the result of normal use, it wouldn’t cover accidental damage. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. There may be options available for repair, so for support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThank you for inquiring about renewing your current Geek Squad Protection plan. As of Feb. 3, 2019, Best Buy is no longer renewing Geek Squad Protection plans for products sold at Best Buy. While we can’t renew your current Geek Squad Protection Plan at this time, protecting your products continues to be a smart decision. We are offering the Total Tech Support membership to support the tech in your home. Additional information about Total Tech Support can be reviewed at https://www.bestbuy.com/totaltechsupport.
A:AnswerThank you for purchasing your TV, protection plan and services through Best Buy. We know a TV is a large purchase and truly appreciate that you let us be a part of the process. With TV's under 51" you would need to make an appointment to bring the TV in to the store to be repaired. If that happens, you can schedule an appointment with a Geek Squad Agent in store through our website at www.geeksquad.com/schedule.
A:AnswerAs an avid TV-binger, I’d be pretty down if my TV was broke. I’m glad you’re covered with a Geek Squad Protection Plan and that’s a great question you have. For the full details of your plan, I would refer you to the Terms and Conditions (https://www.geeksquad.com/termsconditions).
A:AnswerHi Bob – Your Geek Squad Protection Plan number can be found in your My Best Buy account at https://www.bestbuy.com/account, by calling us at 1-800-GEEKSQUAD (1-800-433-5778), or by visiting a Best Buy store. If you are looking for the Terms and Conditions of that plan, they can be found at www.geeksquad.com/terms.
A:AnswerWhen there is a glitch, doing business at Best Buy is very painful, frustrating, and time consuming. If you are persistent, Best Buy will eventually take care of it but it will cost you time, hassle, bureaucracy, and frustration.
A:AnswerHi Bobbie. Thanks for your great questions! This is an awesome rowing machine. We would come out to the home under the protection plan, just to make it simpler for you. Generally, there won't be fees but it depends what the issue was - whether it's physically damaged or having issues. We'd be happy to get you the specifics if you want. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Vick. Thanks for your question! I'm sorry to hear about what happened. We'd like to know more about the situation. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerThanks for your question, Langley! The Geek Squad Protection plan is separate from installation and/or mounting services. The plan will still cover the TV if it is mounted but the mounting service itself is a separate charge.
