“Just bought a Samson series 5 LCD 32 inch TV. Setup but can't get a setup menu. Just get a screen with color lines. Should I return?”

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• I would say yes to that

  Answered by Debbie 7 years ago

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• I would contact the customer service number located in the owner's manual. If they cannot assist you, I wouldn't hesitate to return it to Best Buy. Should be an easy transaction

  Answered by Jewel 8 years ago

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• YES!!

  Answered by 2twinbabies 8 years ago

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• I would defintiely take it to Geek Squad if you have protection so they can run a diagnostic. But if it was me, I'd return it.

  Answered by jrodriguez 8 years ago

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• So the remote works, but when you push the "setup" button you see nothing? If yes, I would send it back. Does setup work using the buttons on the TV? TV works otherwise? You need to clarify.

  Answered by mikee 8 years ago

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