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Great question! To be honest, I'd need to gather more information on the plan you purchased at the time of sale to determine if you have a protection plan or a replacement plan. Although I may be unable to assist you here, I encourage you to work with one of our online chat Agent to see if they can't take a closer look into the plan you have! Our Geek Squad Agents are standing by ready to help! www.geeksquad.com/chat
Sorry, there was a problem. Please try again later.Things have change now they suddenly don’t change things with physical damage anymore.
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