A:AnswerHi Frank. Thanks for your great question. Absolutely. We'll still cover that TV. It's more-so tied to the product than your address. We'll definitely want to get it changed to the new location when you do move. So when that time comes, give us a call at (800) GEEK-SQUAD or (800) 433-5778 to make the swap.
A:AnswerHi there. Thanks for reaching out about this. I apologize for that odd cirucumstance. We'd love to see how we can help. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Tiffany. Thanks for your great question! It can vary from person to person. We'd be happy to look into this with you and double check. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started.
A:AnswerThanks for your question, Ken! Depending on the plan, a broken controller may fall under its protection. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. For support with processing or specific questions regarding your plan, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for reaching out to us about this. I'm sorry the phone screen is cracked! We'd like to look into your protection with you and see if we can get your phone fixed up. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Tad. Thanks for reaching out to us about this. That's a valid question to ask. We definitely do not plan on going out of business any time soon but will continue to take care of our customers as best we can no matter what. If you have any further questions or need help, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your great question! That particular Samsung remote does not come with a microphone built in for voice commands. With that TV specifically, unless you purchased a alternative remote that works with it, you couldn't use voice commands like you did with the Amazon Fire remote. If you need any help with this or have further questions, feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerThanks for your question, Ronnie! You may be interested in our Total Tech Support Membership. You can learn more about our Total Tech Support program at https://www.bestbuy.com/totaltechsupport.
A:AnswerThanks for your question, Guybert! We'd love to help get this issue resolved and see what options are available to you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your question. I'm sorry to hear about your TV. We'd like to know a little more to determine how we can help out with this. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi there. Thanks for your question! I'm sorry to hear about your device! That might be covered. We'd like to know more and see how we can assist. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started with this.
A:AnswerThanks for your question! We should be able to help with your Geek Squad Protection plan. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerSorry to hear about your recent issues with your laptop. We should be able to help get this issue resolved. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for your question! If you're referring to Total Tech Support, this will cover all of your computers - your work computer included. If you're talking about the Geek Squad Protection purchased with a specific computer, that is only for that individual PC. If you have any further questions, we'd be happy to answer them for you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 if you need more help.
