“My new UN65NU6900FXVA Samsung TV (SKU 6258405) remote (BN59-01301A) doesn't appear to have a microphone like the one on my ancient Amazon Fire remote. How do I use it to control Prime, Netflix, etc.with spoken commands??? Do I need to re-connect the Fire?”
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Hi there. Thanks for your great question! That particular Samsung remote does not come with a microphone built in for voice commands. With that TV specifically, unless you purchased a alternative remote that works with it, you couldn't use voice commands like you did with the Amazon Fire remote. If you need any help with this or have further questions, feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
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