“Been having problems with switch not having audio. I have Xbox 360 and PS4 hooked up to it. Should the switch be powered down when not in use? Or is there another problem. I unplugged power supply for a few days and it works fine now. Is there something I am doing wrong?”
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I've had that problem as well. I received an email from bestbuy asking me to do a review which I just did. Thanks for this question becuz I forgot to include your very same problem. Every now and then it happens. I use this for my TV and a few times I turned on TV and no audio. Turn the selector box off. No need to unplug. Turn back on and switch ports until you you get to the port you want. Wait a few seconds .... audio should work then. Rather unhappy with this expensive little box. Remote never worked for me. I was at store and just picked up this device at the recommendation of sales person. I didn't think I'd have to check reviews for a product that should have been simplistic. Hope this helps.
Sorry, there was a problem. Please try again later.You do not need to power-down the switch. What was the problem you were experiencing?
Sorry, there was a problem. Please try again later.yes I have been having this problem for awhile with the video and audio too
Sorry, there was a problem. Please try again later.If it is not having audio, that would indicate an HDCP error. Unplug all devices involved for at least a minute. While they are unplugged, double check all of your HDMI connections. Plug them all in and power back on, should clear up any HDCP issues. If it continues to have issues, I would take it back into the store to the Geek Squad counter with the receipt for warranty evaluation.
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