“I purchased the switch to hook up a Direct TV receiver and BluRay 3D player. The Direct TV works but the DVD player is snowy and the sound cuts out.”
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1-5 of 5 Answers
I've found this to happen when I'm using low end HDMI cables. It could also be too long of a cable. This has just been my experiences.
Sorry, there was a problem. Please try again later.try hooking up your DVD direct and if it works fine then you know there is a problem with the switch. and if it doesn't then you know you have a problem probably with your DVD
Sorry, there was a problem. Please try again later.Try different ports on the switch if you haven't already. Then try unplugging the HDMI cable from the back of the BluRay and plug it into the DirecTV receiver. See if the trouble follows the cable. You could find that you have a bad cable, the switch has a bad input, or it's incompatible with your BluRay player (or, less likely, your combination of BluRay player and TV)
Sorry, there was a problem. Please try again later.You may need to replace the A/V cable from the DVD player to the switch or try cleaning up the metal ends of the current A/V cable you are using. If the switch works well with the one device then the feed cable from the switch to the TV itself is good and the cable from the switch to the working device is good also.
I would recommend:
Sorry, there was a problem. Please try again later.Please contact our team for assistance with troubleshooting and warranty evaluation. They can be reached by email at http://www.rocketfishproducts.com/contact-us.html or by phone at 11-800-620-2790 any day between 8am and 9pm CST.
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