“I am going nuts with this Fire Cube it is freezing like crazy and then it becomes unresponsive. I do all of the reset and troubleshooting tips from amazon and still does not work. This issue is well documented on their website. How do I get this replaced”

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• BEST BUY SUPPORT. If installed by GEEK SQUAD call their support.

  Answered by Scotty 5 years ago

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• Hi Rick. Thanks for your question. I'm sorry to hear about your Amazon Fire TV Cube. We'd recommend getting in contact with your local Best Buy to go over your next step. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered by GeekSquadSupport 6 years ago

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