“If I were to need a replacement and the item is not in stock at your store, can I get a gift card for a purchase in the future instead?”

1-3 of 3 Answers

• Hi there. Thank you for your awesome question! Basically what we do is swap out the product for the same thing if it's in stock. If it's not, we give you a gift card for what you paid and that can go towards maybe a different model (like a different Xbox controller than what you had) or an entirely different purchase. I hope this helps. If you have any questions, please connect with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered by GeekSquadSupport 5 years ago

  Helpful (5)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Yes

  Answered by AlexCgo7 2 years ago

  • 

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.

• Sometimes they’ll do that or they’ll just tell you to get something of equal value

  Answered by Meni 3 years ago

  • 

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.