“The Samsung QN55Q60RAFX remote will not stay paired. Every day I have to pair it up again. Changed battery-no help. Have the 5YR 900-999 TV GSP. Can this be fixed? I wouldn't mind trading it in as the sound has never really been satisfactory.”

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• Geek squad did check it out. Got a new remote. Same problem still. Geek was supposed to replace a part related to bluetooth. But have not heard from them for over a month and tech does not return my calls. Dissatisfied with the extended warranty.

  Answered by Anonymous 3 years ago

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• Im sure that it can be fixed. You just need to contact the geek squad. It shouldn't have to be paired up everyday there might be something wrong with the remote itself. Get them both checked out

  Answered by Elaine 3 years ago

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