“I purchased a 50 inch Sharp TV on December 11, 2018....Today the screen is not working, just the sound....the screen just appears black...I also purchased a five year geek plan at the same time. What course of action should I take.”
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SO simple - you can just call the Best Buy toll free number and they will walk through how to take care of this, you can do it online, and if you know the phone number to your store you can actually call them (please understand wait times as with pretty much any company now). I think I should get a job a Best Buy, lol!!
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