“10/28/17 purchased (2) extended 5yr plan for (2) KD60X690E TV's 1 has issue with the screen. you can hear sound but no picture. EXT WAR INFO GSP# 5899940512 & 5899941456 SKU# 5900138 Val #:000136-888342-215000-002037-564740-430 What to do please?”