“I purchased two of these, neither of them will turn on, why?”

1-2 of 2 Answers

• We are sorry to hear this. Please contact Acer support at 866-695-2237 for assistance with your monitors. They are available 24/7 for in-warranty products.

  Answered by TeamAcer 5 years ago

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• You have it plugged into the wrong port. The same thing happened to us until a friend who came to help us noticed there more ports On the backside of the computer. There were some at the top and additional ones lower. I was ready to return the monitor.

  Answered by Tina 5 years ago

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