“So the laptop won’t charge past 15%. I thought it was the charger but it still won’t charge it charges 1%. Any thoughts”
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If it will not charge past 15% and the AC adapter is firmly connected to the DC in jack, we recommend it be checked by our repair center. For assistance with this please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
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