Questions & Answers

Q: Questionwhere are the speakers located and how many speakers this laptop has? what is the quality of the speakers?” what is the brand name of speakers?

Asked 1 year ago by rose.

• A:Answer There are two speakers located above the top row of keys. The brand can vary depending on availability at the time of manufacture. Generally laptop speakers are 1-2W each.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionIs this noisy when cooling off and/or charging? Or when being used over a long period of time? Also, does the laptop come with the case in the product picture?

Asked 1 year ago by Leann.

• A:Answer There have been no reports of unusual or unreasonable fan or charging noises. The pictured sleeve should be included with the Chromebook.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionMy first Chromebooks (10 years ago) were Acers, but for the past several years I've been using HP's (HP - 2-in-1 14 inch). Has anyone on here used both the HP - 2-in-1 14 and the Acer Spin 714? If so, which do you prefer and why?

Asked 1 year ago by tgstewart.

• A:Answer I still own my HP 2-in-1 and I have now owned the Acer 2-in-1 and I would say that the main difference is the cost. They both have many of the same features like storage, processing speed, and charging ports on either side of laptop. Slight difference would be screen quality on the Acer is clearer giving it a sharper HD effect. Other slight differences are the type of outputs on sides of laptops. Overall, it is the price. Acer wins with the bargain value.

  Answered 1 year ago by BusyParentVerified Purchase

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Q: QuestionDoes this Chromebook have Bluetooth?

Asked 1 year ago by Lewis.

• A:Answer Yes. I use it everyday with my Sony WH-1000X M3 headphones.

  Answered 1 year ago by StanYVerified Purchase

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Q: QuestionDoes this have a fan and vents on the bottom?

Asked 1 year ago by Alex.

• A:Answer There are vents on the bottom. Not sure about the fan: I've never heard or felt one.

  Answered 1 year ago by GeraldCVerified Purchase

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Q: QuestionDoes this support DisplayPort over USB-C?

Asked 1 year ago by NotTed.

• A:Answer Greetings from the Intel team. Thank you for your question. No, based on the system specifications provided on the Manufacturer's website, the Acer - Chromebook Spin 714 model CP714-2W-56B2 doesn't support DisplayPort over USB-C; however, the USB-C port has the following specifications: Thunderbolt 4, USB charging 5 V. For further information, check the Product Support: https://www.acer.com/us-en/support/product-support/CP714-2W/NX.KLAAA.001/details For detailed information about the Intel® Core™ i5-1335U Processor, visit: https://ark.intel.com/content/www/us/en/ark/products/232153/intel-core-i5-1335u-processor-12m-cache-up-to-4-60-ghz.html Thank you for choosing Intel! Emilio_Intel

  Answered 1 year ago by Intel team

  
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Q: QuestionDoes this Acer Chromebook Spin 714 have an internal fan? Thanks!

Asked 1 year ago by PigletGuthrie.

• A:Answer Yes it does.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionIs the screen made of glass or more of a plastic feel?

Asked 1 year ago by Justin.

• A:Answer It's Gorilla Glass

  Answered 1 year ago by WilliamJVerified Purchase

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Q: QuestionDoes this qualify for the new Google One AI Premium plan promotion - https://www.bestbuy.com/site/clp-computers-tablets/chrome-gemini-offers/pcmcat1715276767292.c?id=pcmcat1715276767292 Thanks!

Asked 1 year ago by Brandon.

• A:Answer It does

  Answered 1 year ago by WilliamJVerified Purchase

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Q: QuestionI do not see the expiration date of this model on Google list. Can you tell me when the automatic updates will expire?

Asked 1 year ago by Zeke.

• A:Answer Mine shows it will receive automatic updates until June 2032.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionHi, does this chromebook have the bluetooth aptx codec? Thanks

Asked 1 year ago by Millhouse.

Q: Questionis this a x64 windows PC laptop? looking for this specific software for an application I need to run.

Asked 1 year ago by Processor.

• A:Answer No it's a Chromebook and runs ChromeOS.

  Answered 1 year ago by jtmjr

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Q: QuestionWhen will this model get the Chromebook plus upgrade?

Asked 1 year ago by Greg5203.

• A:Answer Yep! Currently using it to write this, actually

  Answered 1 year ago by TravisVerified Purchase

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Q: QuestionCan an external mouse be used?

Asked 1 year ago by Anonymous.

• A:Answer $20 dollar wireless Logitec covers it.

  Answered 1 year ago by SrefanzoVerified Purchase

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Q: QuestionDoes this laptop support android apps?

Asked 1 year ago by Jennifer.

• A:Answer Yes, all Android apps are supported on this device.

  Answered 1 year ago by ChaJaVerified Purchase

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Q: QuestionDoes Microsoft Word work on this?

Asked 1 year ago by Anonymous.

• A:Answer The office 365 version or web version definitely. But not t the windows 11 version

  Answered 1 year ago by MichaelSVerified Purchase

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Q: QuestionDoes this model come with a Kensington Lock slot?

Asked 1 year ago by Paulo.

• A:Answer No. There is no Kensington Lock slot on this model.

  Answered 1 year ago by StevenOVerified Purchase

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Q: QuestionWhat's the max SSD capacity that can be upgraded to, 4TB or 2TB? any recommendation for SSD, will it benefit from a Samsung 980 PRO rather than cheaper SSD like Crucial P3 or P5 plus for example? or little difference in performance

Asked 1 year ago by maxi.

• A:Answer The highest capacity SSD that was tested/qualified by Acer was 512GB. We would suggest you check out the Acer Community forum at https://community.acer.com/ and post your question there. This forum has many experienced users and very good peer to peer support for Acer products, who may be able to answer your questions on component upgrades.

  Answered 1 year ago by TeamAcer

  
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Q: QuestionIs It possible to add storage to the stock 256gb ssd? Like upgrade to 512gb?

Asked 1 year ago by Paulo.

• A:Answer Yes it definitely can be upgraded. I just upgraded it with a 1TB nvme gen4 drive.

  Answered 1 year ago by xTheWraithxVerified Purchase

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