Questions & Answers

Q: QuestionThe pictures suggest there's an RJ45 ethernet, x2 USB 3.x (blue colored), and headphone jack on left side AND a USB type C, USB 3.x (blue-colored), and HDMI on the right but the SPECS say there only 2 USB 3.x and a single USB 2.0. Which is correct?

Asked 5 years ago by EBird.

• A:Answer This laptop has: 1- HDMI Total Number of USB Ports- 4 USB Type-C USB Type-C Detail: USB Type-C port supporting: USB 3.2 Gen 2 (up to 10 Gbps) Network (RJ-45)

  Answered 5 years ago by TeamAcer

  
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Q: QuestionWhat year was this model released?

Asked 5 years ago by Alex.

Q: Questionwill it work for 2d animation

Asked 5 years ago by walker.

Q: QuestionDoes it come with a charger

Asked 5 years ago by Question.

• A:Answer Yes

  Answered 5 years ago by KearaMoose

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Q: QuestionDoes the Intel i5 2.5 Ghz processor boost up to a higher speed?

Asked 5 years ago by Nicky.

• A:Answer Yes the proccesor with turbo boost reach more than 4 ghz

  Answered 5 years ago by Alberto2020

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Q: QuestionDoes this model have a removable access panel to add a 2.5" HDD, or do I have to take the entire back off?

Asked 5 years ago by Danny.

• A:Answer You need to remove the bottom case to access the 2.5" slot.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionCould this laptop run high spec games?

Asked 5 years ago by Harrison.

• A:Answer While Acer does not test many gaming applications we would recommend you check that the computer meets the system requirements of the application/game to determine if it will work. You might also post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products. The link is: https://community.acer.com/

  Answered 5 years ago by TeamAcer

  
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Q: QuestionIs this the 2018 model or the newer 2019 model?

Asked 5 years ago by TonyGoesDigital.

• A:Answer This is the 2020 newer módel

  Answered 5 years ago by Alberto2020

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Q: QuestionCan I put an external Gpu in this laptop?

Asked 5 years ago by Osoroshii.

• A:Answer Acer has not tested this device but you might post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionDoes this Model of the Acer Nitro 5 still run hot and/or overheat like several of the earlier iterations?

Asked 5 years ago by StillRunsHot.

• A:Answer It does not, leave it on auto fans or max, runs cool man!

  Answered 5 years ago by DanVVerified Purchase

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Q: QuestionI can install a hard disk "HDD" and up to how much the laptop supports (1-2 tb)

Asked 5 years ago by Desio8.

• A:Answer This laptop includes the hard drive cable and bracket for a 2.5" hard drive. Acer has tested up to a 2TB SATA3 7mm hdd.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionDoes this computer have Miracast in order to mirror my PC to my TV?

Asked 5 years ago by alfbinet.

• A:Answer No.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionWe own this laptop and it's already low on storage. Is adding a second internal hard drive something we could do ourselves? If yes, can someone recommend a specific drive to buy and where to find installation instructions? Thank you!

Asked 5 years ago by DCMom2020.

• A:Answer On Youtube, search for nitro 5 an515-55 ssd upgrade. The first video that popped up for me was the disassembly video. At 2:37, it shows the m.2 slots, one above the 2.5" drive bay, the other next to the memory, marked as 1 and 2. First one can only use an M.2 2280 PCIE NVME, the second can use either an M.2 2280 PCIE NVME or an M.2 2280 SATA. The SATA bay takes a standard 2.5 7MM SATA drive, for a total of three drives. I currently own this laptop, have three drives installed for a total of 10tb.

  Answered 5 years ago by CLQuake

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Q: QuestionI just purchased this yesterday and immediately noticed the sound is very faint, even at 100%. No warnings or issues I can see. Anyone have any insight ?

Asked 5 years ago by Firebelle.

• A:Answer We suggest you contact Acer support for assistance in determining whether the volume level is within normal spec. They can be reached at 866-695-2237, 24/7 for in-warranty products.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionWhat is it lacking to be compatible with oculus? The specs listed on their website seem fine besides the Displayport 1.2 and if that's all could you not use an adapter?

Asked 5 years ago by Razorslide.

• A:Answer My boyfriend has the exact same laptop as me and he uses the Oculus on it and it works just fine.

  Answered 5 years ago by KearaMoose

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Q: QuestionIs there a usb 3.0 port bulit in?

Asked 5 years ago by Dan.

• A:Answer Yes, as mentioned in the specifications, this laptop has two USB 3.0 ports.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionIs the ram upgradable and to how much?

Asked 5 years ago by RingDITO.

• A:Answer Yes, the system RAM can be upgraded to 32 gigabytes.

  Answered 5 years ago by SpydermanVerified Purchase

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Q: QuestionIs this good for both gaming & editing, does it have enough ram and gigabytes to play fortnite, editing videos & thumbnails? | have a 10 year old nephew- very computer savvy needs these requirements for his laptop that's not expensive, on a limited budget

Asked 5 years ago by Anonymous.

• A:Answer Yes

  Answered 5 years ago by AcronymsVerified Purchase

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Q: QuestionCan this laptop handle church software such as "easyworship" as well as live streaming at the same time?

Asked 5 years ago by Bobby8415.

• A:Answer Acer has not tested that software but it handles live streaming fine.

  Answered 5 years ago by TeamAcer

  
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