Questions & Answers

Q: QuestionWill the installers clean up after the installation?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 55" or Smaller

• A:Answer Yes, the installers will clean up the work area and remove packaging.

Q: QuestionWhat is the estimated time to complete the service?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 55" or Smaller

• A:Answer The estimated time to complete the service is 50 minutes.

Q: QuestionCan the installers mount the TV on furniture?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 55" or Smaller

• A:Answer Yes, the installers can mount the TV to the wall or compatible furniture.

Q: QuestionIs there a warranty on the TV mounting service?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 55" or Smaller

• A:Answer Yes, there is a 90-day workmanship warranty for the TV mounting service.

Q: QuestionDoes the service include testing the TV after mounting?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 55" or Smaller

• A:Answer Yes, the service includes testing the TV to confirm it is functional.

Q: QuestionDo I need to supply the TV mount for the service?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 55" or Smaller

• A:Answer Yes, the customer needs to supply the TV mount for this service.

Q: QuestionDoes the service include removal of the old TV?

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 55" or Smaller

• A:Answer Yes, the service can include removal of the old TV for additional fees.

Q: QuestionDo they have to break the wall to hide the wires ?

Asked 2 weeks ago by Janine.

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

Q: QuestionI want to ensure that i buy the tv mount I want to use and then they come to my home and install the tv mount, then put the tv on the mount, and then put it on the wall along with putting all cables inside of the wall to make it look nice.

Asked 1 month ago by PauldavidF.

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

Q: QuestionCan the installers remove the old tv or you have to pay extra

Asked 1 month ago by RealFan74.

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

Q: QuestionOwn tvs bought from Best Buy, moving would like tvs to be remounted buying new mounts from Best Buy 7 mounts does the geek squad do that and is there a per tv charge

Asked 1 month ago by Anonymous.

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

Q: QuestionWhat is the max number of Tv ‘s can be included on This service

Asked 1 month ago by Grandma.

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

Q: QuestionWill week squad mount a tv to a tv stand that has a mount on it?

Asked 1 month ago by Poston.

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

Q: QuestionI have a cable box. What can be done with a cable box/receiver so that I can continue to access the cable box with the new TV when it is installed on the wall?

Asked 1 month ago by carvazneg.

Q: QuestionCan the Geek Squad return to do a reinstallation?

Asked 1 month ago by jjc9809.

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

Q: QuestionCan I purchase the in-wall concealment kit and mounting bracket from another supplier, or does it have to be purchased from Best Buy?

Asked 2 months ago by John.

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

Q: QuestionDoes this include the mounting bracket?

Asked 2 months ago by Anonymous.

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

Q: QuestionIs the mount included?

Asked 2 months ago by John.

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 56" to 90"

Q: QuestionWill they install an existing tv to a new wall mount

Asked 2 months ago by Great.

This question was asked about the related product: TV Basic Mounting & Wire Concealment, 55" or Smaller