Questions & Answers

Q: QuestionHow much RAM does this Alienware laptop have?

• A:Answer This Alienware gaming laptop comes equipped with 32GB of DDR5 RAM.

Q: QuestionWhich processor is used in this laptop?

• A:Answer This laptop is powered by an Intel Core Ultra 9 185H Processor.

Q: QuestionWhat is the benefit of the SSD in this laptop?

• A:Answer The SSD provides faster start-up times and data access, operates silently, and reduces heat production and power consumption compared to traditional hard drives.

Q: QuestionDoes this laptop have a backlit keyboard?

• A:Answer Yes, this laptop does have a backlit keyboard.

Q: QuestionWhat is the refresh rate of the display on this laptop?

• A:Answer The display on this laptop has a refresh rate of 240Hz.

Q: QuestionWhat type of storage does this laptop have?

• A:Answer This laptop is equipped with a 1TB M.2 PCIe NVMe SSD.

Q: QuestionIs RAM upgradeable?

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 10 months ago by theewukid

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Q: QuestionDoes this specific unit have the RGB keyboard? I saw in the specs that it had back lit, but wanted to make sure it was RGB. Thank you.

Asked 1 year ago by Brandoneath.

• A:Answer It does have the RGB keyboard. It doesn't show in the specs but I just purchased a few weeks ago and can verify it has it.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWhere is the 1TB SSD located, C Drive or D Drive?

Asked 1 year ago by Luna.

• A:Answer In most Alienware laptops, including the m16 R2, the 1TB SSD is typically designated as the C Drive. If there's a D Drive, it might be used for additional storage or recovery purposes, depending on how the laptop is configured. Other manufactures may use the D drive for the recovery partition, while Dell does not do that.

  Answered 1 year ago by YourDellTeam

  
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Q: QuestionDoes the.front facing camera support Windows Hello / facial recognition?

Asked 11 months ago by KevinM.

• A:Answer yes

  Answered 10 months ago by theewukid

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Q: QuestionDoes it have an SD card slot?

Asked 1 year ago by JustMe.

• A:Answer Yes, it comes with a SD card slot

  Answered 1 year ago by DayaVerified Purchase

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Q: QuestionIs there an extra storage slot?

Asked 1 year ago by Anonymous.

• A:Answer The Alienware m16 R2 Gaming Laptop comes with a 1TB SSD pre-installed, but it does have an additional storage slot for expansion. It typically features an M.2 2280 slot, which is compatible with another NVMe SSD.

  Answered 1 year ago by YourDellTeam

  
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Q: QuestionDoes it have international warranty

Asked 1 year ago by SHYYNE.

• A:Answer You will want to upgrade for an international warranty. Premium or Pro warranty service through Dell will qualify for the Dell global warranty.

  Answered 1 year ago by YourDellTeam

  
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Q: QuestionWhat capacity has the GeForce RTX 4070 with i9 and 32gb RAM?

Asked 1 year ago by Razzie.

• A:Answer will handle anything you throw at it. thi sis coming from a pc builder who has a desktop with over $4,000 in hardware. alienware in the past no thanks. this new cpu and the new alienware m16r2 laptops are top notch

  Answered 10 months ago by deeeee

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Q: QuestionGood Afternoon, i need to know if you currently have stock of the open box-excellent so i can make the purchase Right away, i need two units but if you dont hace, dont worry I want one unit. Thanks.

Asked 5 months ago by Juan.

• A:Answer Check the website. Why would other customers have this answer for you?

  Answered 4 months ago by Nfisher1992Verified Purchase

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Q: Questiondoes this have internation warranty, if yes then how long is the warranty

Asked 5 months ago by suleman.

• A:Answer Call and ask best buy

  Answered 4 months ago by Nfisher1992Verified Purchase

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Q: QuestionHow many hard drive slots are on the computer?

Asked 7 months ago by Steve.

Q: QuestionMy laptop stops playing audio and shows a message saying “no audio device detected” and I have to restart it 3 or 4 times to get it to play sound again

Asked 8 months ago by Anonymous.

Q: QuestionCan I use my old graphics amplifier i used for my older Alienware laptop?

Asked 9 months ago by Tmex956.

• A:Answer Yes

  Answered 8 months ago by Anonymous

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