“Why would I get a "USB device is incompatible " message when using the supplied input cable with my Samsung galaxy s8 with android auto installed?”

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• I have had problems with using aftermarket cables..I bought a Samsung USB cable and no problems since..alot of the cables you buy in convinite stores are 1.5 volt cables Samsung cables are 2 1 to 2.5 volts.

  Answered by Ricknjess 6 years ago

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• make sure the USB cable is plugged into the back of the head unit. Mine works fine Make sure to connected you phone to the unit before you use the unit.. It that fails . Then call the alpineusa help line. The tech support is ausome

  Answered by slicer57 6 years ago

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