“I brought this tablet for my grandson Christmas 2018. Now it doesn't work at all. He loves this tablet and we would like to know how it can be replaced or repaired”

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• Hello, Dee! I would suggest going into your local Best Buy to gather more information about the warranty you have with the device. All Kids Edition Fire Tablets should have a 2 year worry-free guarantee.Have a great day!

  Answered by Amazon Devices Customer Support 5 years ago

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