Questions & Answers

Q: QuestionHi! Is this Echo compatible with the Tiles? Its for someone who travels and have many bags they could put them on.

Asked 4 years ago by GirlMom.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Glacier White

• A:Answer Hello GirlMom! There is a Tile skill (skills are like apps for Echo devices) available for use with all Echo devices. You can find them in the More icon in the bottom right portion of your Alexa smartphone app under Skills & Games to enable it for use (Tile account linking is required for use). Thanks for your question and I hope you have a fantastic day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionDoes the Echo have an option for a bulb to make it bisable when idle???? If so, where does it go and how do the install??? Thanks!!!!

Asked 4 years ago by Ozzie1947.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Twilight Blue

• A:Answer Yes. When she can sense that no one is home or everyone is asleep. She can turn off lights.

  Answered 4 years ago by AStoddard0945

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Q: Questioncan this be used as a bluetooth spoeaker using pc or laptop running windows?

Asked 4 years ago by carguyric.

• A:Answer Yes, the Amazon Echo (4th Gen) can be used as a Bluetooth speaker with a PC or laptop running Windows. You just need to pair the Echo with your computer through Bluetooth settings. Once connected, it will play audio from your PC or laptop.

  Answered 1 year ago by VinoVerified Purchase

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Q: QuestionCan I sync two for sound

Asked 4 years ago by Anonymous.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Glacier White

• A:Answer YES AND YES. IT’S THE ONLY WAY TO GO FOR GREAT STEREO SOUND, IMHO

  Answered 4 years ago by DoodleBug

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Q: QuestionWhat is the FCC ID of the Amazon Echo (4th Gen) *with premium sound*? It can be located on the bottom of the unit. I'm interested in reading the FCC's report. Please don't tell me to "google it". I would not be asking.

Asked 4 years ago by HitekVagabond.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Glacier White

• A:Answer GBG1B5031343015A

  Answered 3 years ago by ILovemyAlexaWouldBuyMoreVerified Purchase

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Q: QuestionCan you use 2 of these to achieve stereo sound?

Asked 5 years ago by Anonymous.

• A:Answer Yes. Setup is easy. Android central has clear concise instructions.

  Answered 4 years ago by HMHIIIVerified Purchase

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Q: QuestionCan I listen to Pandora on the Echo?

Asked 5 years ago by Jackson.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Glacier White

• A:Answer Hello Jackson and thanks for your question regarding Pandora availability on your Echo device. Pandora is available and can be used by asking Alexa to open Pandora or by downloading and enabling the Pandora skill in the Skills & Games settings of your Alexa app on your smartphone. I hope this answers your question and that you have an amazing day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionI has a altice amplify that you could connect to my smart tv- for sound. Do any of the echo products do this? Don't have altice in my area

Asked 5 years ago by Anonymous.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Twilight Blue

• A:Answer Hi there, If you mean can you connect an Echo device to your TV to use it for sound, it depends on what you want to do. You can pair your Echo product to your Fire TV Stream Media Player and use it for sound, and then whatever would be playing on that device, would then come from the Echo. But for TV/Cable stations, when you are not on the HDMI channel that the Fire TV device is on, you would not be able to use the Echo speaker for that. I hope this info helps. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionWill it control Nest thermostat?

Asked 5 years ago by akc1970.

• A:Answer Hello, akc1970! Yes, you can control your Nest thermostat with the Echo! You will need to first go into your Alexa app and enable the Nest skill. This will link your Nest account to your Alexa account. After this is done, you can say things like "Alexa, turn change the temperature to 70 degrees". Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: Questioncan I text and make phone calls on it?

Asked 5 years ago by Johne.

• A:Answer If you download the amazon alexa app and give alexa permissions to do so, she sure can make calls and answer texts!

  Answered 5 years ago by David

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Q: Questionwhen I push microphone on/off light still stays on . how do I turn off ? echo 4th gen. smart home hub

Asked 5 years ago by golf.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Glacier White

• A:Answer Try unplugging to reset Echo. The red light ring will stay solid when muted as will the mic button.

  Answered 4 years ago by DoodleBug

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Q: QuestionIs it fire stick connectable?

Asked 5 years ago by HerChristmasgift.

• A:Answer Yes it is compatible, with latest Fire stick.

  Answered 4 years ago by MisterMyers1

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Q: QuestionIt is android compatable. Is it iPhone or apple compatable?

Asked 5 years ago by HerChristmasgift.

• A:Answer Yes, it works with all my Apple products

  Answered 5 years ago by CmuttVerified Purchase

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Q: Questiondo you need a out side mic. to talk to cortana

Asked 5 years ago by fordman.

• A:Answer No, but it takes a strong voice.

  Answered 5 years ago by nwangler

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Q: QuestionWhat is the difference between this and the Echo Plus model# ZE39KL?

Asked 5 years ago by gman.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Twilight Blue

• A:Answer The new Amazon Echo has premium sound. I actually own both and the new Echo really sounds amazing. With all the new Echo devices you can now pair 2 together for an even better audio experience. You can also pair it to your Fire TV device and use it for the audio for your TV. Have a great day

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionHello. Do you need an Amazon account to operate the Echo?

Asked 5 years ago by mrstpp3.

• A:Answer You definitely do need an Amazon account to set this thing up.

  Answered 5 years ago by SV00

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Q: QuestionIf I take it to another country, would it be the same or I have to buy the international version?

Asked 5 years ago by Leo91271.

This question was asked about the related product: Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Glacier White

• A:Answer Hello Leo, this would depend on what country you are bringing it to. Not all countries have Alexa support.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionI plan to connect an echo or echo dot to a receiver/tuner that will connect to a pair of nice in wall speakers. Other than speakers, are there any differences between the echo and echo dot that will affect this set-up?

Asked 5 years ago by justme.

• A:Answer I know the 4th generation Echo has a faster chip and better speakers than the 4th generation Echo Dot. Are there any other differences in their ability to produce sound?

  Answered 5 years ago by justme

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Q: QuestionCan there be more than one smart home hub ? I have an Amazon Echo ( 2nd Gen) that I initially setup. Along with an Echo dot.

Asked 5 years ago by mark.

• A:Answer Hi Mark, Yes, that will not affect anything. You can have more than one in a household, it will not affect the performance. Hope that helps.

  Answered 5 years ago by Amazon Devices Customer Support

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