“I have the Echo Show 21 and utilize Amazon Photo on my current frame but it cuts off the sides of the photos in Photo Frame Mode. Does the new version do the same?”
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Hello, thank you for your question. There is only one version of the Echo show 21 and we do apologize for the inconvenience. You can try the following: Go to Settings. Select Display. Select Photos Slideshow. Select Cropping. This will give you three options, No Cropping, Smart Cropping which will cause your device to try it's best to crop photos that don't match the resolution so the main subject fits the screen or Crop All which will force all photos to be resized. I hope that helps, have a great day!
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