Questions & Answers

Q: QuestionName some apps that will allow me to make video calls on the Amazon Fire HD 10 (2023 version), please.

Asked 10 months ago by Linda.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Ocean

• A:Answer Messenger, facebook, zoom

  Answered 1 month ago by MarciaA

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Q: QuestionCan my kids play roblox without getting kicked off

Asked 10 months ago by Toria.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Ocean

• A:Answer If you have a strong external WiFi connection. There is no mobile 4G or 5G data on the device. You'll need your phone's mobile Hotspot or a WiFi connection

  Answered 9 months ago by JoshuaB

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Q: QuestionCan I download apps such as smarthub for smart switches and outlets, and my driveway gate app? Is there an app store?

Asked 11 months ago by DJ.

• A:Answer Hello DJ! Yes, the apps can be downloaded to your Fire Tablet. You can download games and apps and use them on the go by following these steps: 1. Select Games & Apps or open the Apps or Games app. 2. Select an app from your Library to download it or search for a new app in the Store. Have a great day!

  Answered 11 months ago by Amazon Devices Customer Support

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Q: QuestionIs this compatible with Amazon Kids? I see this has a lot of the same features as the Kid Pro tablet, without the bulkiness. I'd like to purchase it for my daughter but also want her content to remain age appropriate.

Asked 11 months ago by Jnessa.

• A:Answer Hello, Nessa! Yes, it is compatible with Amazon Kids. You can set up a child profile on an Amazon Fire HD 10. To do so, open the settings menu, select Profiles & Family Library, and then select Add a Child Profile. Enter the information and select Add Profile. I hope this helps. Have a great day!

  Answered 11 months ago by Amazon Devices Customer Support

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Q: Questioncan you video call on this device

Asked 11 months ago by JJ.

• A:Answer Hello JJ, there are several apps that will allow you to make video calls on the Amazon Fire HD 10. It has a front and a rear facing camera. Have a great day!

  Answered 11 months ago by Amazon Devices Customer Support

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Q: QuestionCan you use maps with this . Does it have gps

Asked 11 months ago by J.

• A:Answer Yes it does but it is slow depending on your hotspot data speed and much.

  Answered 11 months ago by AnonymousVerified Purchase

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Q: QuestionCan you down load educational games

Asked 11 months ago by Anonymous.

• A:Answer Yes, you can download

  Answered 11 months ago by Anonymous

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Q: QuestionIs this laptop tablet compatible with Mary Kayintouch app

Asked 11 months ago by Sl.

• A:Answer Hello, the Mary Kay Intouch App is not currently available on the Amazon Fire Tablets. Have a great day!

  Answered 11 months ago by Amazon Devices Customer Support

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Q: QuestionWhy does my battery only last 6 hours brand new?

Asked 1 year ago by Chat96.

• A:Answer Hello Chat96 & thank you for your question! The Amazon Fire HD 10 tablet has a 13 hour battery life off a full charge. If the tablet is being used heavily and at max brightness, that could diminish the battery life. If the Tablet continues to have issue, I would bring the device back to the place of purchase to determine if there is a defect. Hope this helps! Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionWhat is the return policy on a tablet? I am thinking of purchasing it, but the person will not be receiving it until November.

Asked 1 year ago by CF.

• A:Answer Hello CF, Thank you for your question. Each retailer has a different return policy, check the retailer you purchase from to confirm the specific return policy. Hope this helps, have a nice day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan you download the salesforce app on this?

Asked 1 year ago by Scott.

• A:Answer Hi Scott! Currently Salesforce is not available on the Amazon App Store, but you can always reach out to the developers and let them know that there's demand! If you're looking to use the Fire HD 10 for productivity, consider checking out the Made For Amazon Bluetooth Keyboard case as an accessory. I hope that helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: Questiononce I scan the iOS QR code will it fly a drone

Asked 1 year ago by james8.

• A:Answer Hello James8 and thank you for your question! Unfortunately, since there is a large degree of variance when it comes to drone technology, there is no way to know if the Amazon Fire HD 10 Tablet would work with a drone. Most drone manufactures provide a list of recommended specifications in order to operate, I would consult that to determine if the hardware in the Amazon Fire HD 10 Tablet could work. You would also want to see if that drones specific application is available in the Amazon App store, so that you can download and run that app. Hope this helps! Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionIs this device immediately ready for use upon delivery or does it require a difficult setup?

Asked 1 year ago by Samuel.

• A:Answer It is immediately usable, however you need to setup an Amazon account.

  Answered 11 months ago by Babu

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Q: QuestionCan you play and watch dvd

Asked 1 year ago by LW.

• A:Answer Hello LW and thank you for your question! The Amazon Fire HD 10 tablet does not come with a bult in CD/DVD player. You do have the ability to download your favorite streaming service app from the Amazon App Store and play videos through that. Hope that helps! Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionI'm looking for a tablet that I can view the Large SD cards on, does this have a place to do so and or the option to get an adapter to do so?

Asked 1 year ago by Granny.

• A:Answer Hello Granny. Thank you for your question. Our Fire HD 10 tablet has a port for MicroSD cards and supports up to 1TB of data. You will require help from someone with a computer to go from regular size SD card to MicroSD, in order to transfer your data first. Hope this helps. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan a sim card be installed on this?

Asked 1 year ago by Anonymous.

• A:Answer Hello! The Fire HD 10 does not support cellular service, so a SIM card cannot be installed, but it can be used on Wi-Fi. Also, the Fire HD 10 can be used with a mobile hotspot or tethered to a smartphone with cellular data capabilities. I hope this helps. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionI tried connecting to work internet using a qr code. It will not connect.

Asked 1 year ago by dottie.

• A:Answer Hi dottie! The Fire HD 10 doesn't have a built-in QR code reader, but there are apps available on the Amazon App Store to help with that function! Just open the Amazon App Store and search for "QR Code Reader" to see what's available. I hope that helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan I use this for zoom meetings, and can I download the Mayo Clinic patient portal?

Asked 1 year ago by Dimpledr.

• A:Answer Hi Dimpledr! The Amazon Fire HD 10 absolutely works with Zoom, however I do not see the Mayo Clinic Patient Portal app available on the Amazon app store. In my experience the web version of many patient portals has worked fine through mobile browsers, but I would reach out to the developers of the patient portal to see if there would be any missing features or potential issues before I relied on the Fire HD 10 as your only solution. I hope that helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: Questionhow do i get msds sheets for the amazon hd 10 tablet

Asked 1 year ago by rdc4.

• A:Answer Hi rdc4! Material Safety and Data Sheets are designed for hazardous chemicals being used in a commercial or industrial setting, so as a piece of consumer technology the Fire HD 10 does not have a MSDS. If you're looking for additional information related to safety or maintenance for the Fire HD 10, these are available via Amazon's website. I searched online for "fire hd 10 safety and compliance info" and was able to pull up a page with all of the safety and compliance information for a wide selection of Amazon products. I hope this helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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