Questions & Answers

Q: QuestionI read an already answered questions stating the only time there are ads or special offers are in lock screen mode or in show mode. Is there anyway to turn those off during show mode?

Asked 4 years ago by Offers.

• A:Answer Hi Offers! There is not a way to remove offers only for show mode. To remove special offers from your Fire Tablet, follow these steps: 1. Go to Manage Your Content and Devices. 2. Select Devices, and then select your device. 3. Under Special Offers, click Remove offers. A pop-up window then displays the price to remove special offers. Select End Offers and Pay the Fee to proceed. Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionCan I transfer data, like photos from a laptop to this? Any special adaptors or apps necessary?

Asked 4 years ago by RogueSailor.

• A:Answer Hello RogueSailor! Yes, there a number of different ways you can transfer data to this device from a laptop. Some can be done rather easily via cloud services such as Amazon Photos which enable you to upload to the cloud and then pull up the cloud on your tablet using the same Amazon login you used for both the tablet and the Photos app. Another way you can transfer data would be by using a compatible flash drive that fits a USB-C port located on the side of the HD 8 tablet or using an adapter that fits a USB-C port. Once plugged in with the data you would like to transfer, your files can be located simply by tapping the Files icon on your home screen. Thanks so much for your question and I hope you have a terrific day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionWhat would be the best memory card for this device? All I really want it for it to read books.

Asked 4 years ago by Jkl915.

• A:Answer To be honest tablet has a lot of space for books and has audible and other books to read some for free and cheap prices .

  Answered 4 years ago by Greatproduct

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Q: QuestionCan you export from an older Kindle onto this one?

Asked 4 years ago by Anonymous.

• A:Answer Hello, yes you can. When you go through the set up process on your new Fire Tablet it will prompt you to log into your Amazon account and sync your old content onto the new device. Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionDoes this tablet come with a charger?

Asked 4 years ago by Heinz.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - Twilight Blue

• A:Answer Yes it does.

  Answered 4 years ago by Gonzo6

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Q: QuestionIs this Amazon tablet able to download the Hoopla app from the Amazon store functionally so that audiobooks / books and movies can be downloaded from the public Library? Also, are you limited only to downloadable apps from Amazon?

Asked 4 years ago by Sunset.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - Twilight Blue

• A:Answer Hello Sunset, yes this App is available in the Amazon App Store. All of the Amazon Fire Tablets use the Amazon App Store to download apps. Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionI have activated Facebook, but cannot get into Messages.

Asked 4 years ago by Anonymous.

• A:Answer I got mine to work by downloading the messenger app along with the Facebook app.

  Answered 4 years ago by HarrispurchaseVerified Purchase

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Q: Questioncan I type with this tablet

Asked 4 years ago by Will.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - Twilight Blue

• A:Answer Hello Will! This device has an onscreen touch keyboard that shows when you are able to type in fields that allow it. I hope this answers your question and that you have an awesome day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: Questiondoes this tablet work well with games speed wise?

Asked 4 years ago by Riley.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - Twilight Blue

• A:Answer Hello Riley, Yes, games can be downloaded easily to your Fire Tablet. You can download games and apps and use them on the go by following these steps: 1. Select Games & Apps or open the Apps or Games app. 2. Select an app from your Library to download it or search for a new app in the Store. The speed has more to do with your Wifi connection and what game your trying to play, I hope this helps. Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionCan I download Minecraft?

Asked 4 years ago by Diana.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - White

• A:Answer Hey Diana! Yes, the Minecraft app can be downloaded to your Fire Tablet. You can download games and apps and use them on the go by following these steps: 1. Select Games & Apps or open the Apps or Games app. 2. Select an app from your Library to download it or search for a new app in the Store. Hope this helps! Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionI just had a video created on a thumb drive. Can I show this video through my new Fire HD 8- 10th Generation tablet? It's about an hour in length. Do I need to buy any adapters or anything else to show this video? Thank you!

Asked 4 years ago by Fanc.

• A:Answer Hello, Fanc! There is not a USB port on the device, so you would need to get a USB to USB-C adapter to connect the two. Depending on the format of the video, you should be able to pull it up. If the file is on your computer, you can also connect your tablet to the computer to transfer the file over. I hope that helps! Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionDoes it come with antivirus installed or does it need one?

Asked 4 years ago by Jocy.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - Twilight Blue

• A:Answer Hello Jocy! Fire tablets are able to download select 3rd party antivirus apps to add additional layers of protection to the device but they are optional. Thanks for your question and you have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionIs no advertising option available?

Asked 4 years ago by Mimi.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - Twilight Blue

• A:Answer I’m not to sure , but the ads are only on the Lock Screen and rarely when you open it up. It doesn’t bother me at all.

  Answered 4 years ago by Amber

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Q: QuestionI need a tablet to set up for my 87 year old father. I want me as a user for settings and a user for him thats blank so I can add only apps I want him to have access to. I see some tablets won't let me erase preprogrammed apps

Asked 4 years ago by Lisa.

This question was asked about the related product: Amazon - Fire HD 8 Plus 10th Generation - 8" - Tablet - 32GB - Slate

• A:Answer Hello Lisa, All Fire tablets do come with preinstalled apps, however you can set up the tablet with two profiles. One way to do this would be, as if you were the parent and you were granting access to your child. 1. Open the Settings menu. 2. Select Profiles & set up 2 profiles 3. Enter your Father's information then select Add Profile. This way you can decide what he has access to, I hope that helps! Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionWhat type of internet services do you need to support this tablet?

Asked 4 years ago by Kristy.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - Twilight Blue

• A:Answer Hello Kristy! This device is solely WiFi connected so as long as you have some sort of home WiFi or mobile hotspot that it can connect to, then you can have full use of this tablet. There aren't any major speed requirements that are needed but for streaming services you may want a higher speed for a better quality without buffering. There are quite a few capabilities and features that are available for offline use as well however. I hope this answers your question and you have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: Questioncan you download YouTube onto this device?

Asked 4 years ago by Robert.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - Twilight Blue

• A:Answer Yes look in the App Store

  Answered 4 years ago by BuyonamazonsiteVerified Purchase

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Q: Questiondoes this have a built in light for night time reading

Asked 4 years ago by willow.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - White

• A:Answer Hello willow! This tablet is fully backlit with adjustable light settings for use in any lighting environment. It is easily accessible by swiping down from the top of the screen. I hope this answers your question and you have an amazing day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionAre there additional monthly subscription fees for this tablet, other than those for the apps you're using?

Asked 4 years ago by DVT.

• A:Answer You can spend money on kindle apps and such. Amazon has a prime membership monthly fee if you want to get prime member benefits. However if you get the ad supported version of the tablet it is cheaper than non ad supported devices

  Answered 4 years ago by IangoonVerified Purchase

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Q: QuestionDoes this tablet have a gps receiver built in which can function off-line?

Asked 4 years ago by brian.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - Twilight Blue

• A:Answer No. You have to be online.

  Answered 4 years ago by oldphotogurl61

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